Offline - Brand Ambassador (Sales Associate)

American Eagle Outfitters, Inc.; Pittsburgh (Allegheny County); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

40% off AE & Aerie

Career development

Store contests and prizes

Job summary

American Eagle Outfitters, Inc. is seeking a part-time Brand Ambassador to bring our brand to life in-store. You’ll help guests find what they need, share product knowledge, and promote the loyalty program with a friendly, “friends first” mindset.

Your energy and teamwork will shine on the salesfloor, cash wrap, fitting room, and stockroom. You’ll love AE and Aerie products, engage with guests in a fast-paced setting, and enjoy discounts and contests that reward great performance.

Qualifications

• Able to engage with guests and build rapport in a high-energy retail environment.
• Strong communication and listening skills to understand guest needs.
• Able to work flexible hours including evenings, weekends, and holidays.

Responsibilities

• Engage with guests using the AEO Selling Model with a friends-first mindset.
• Educate guests on AE & Aerie products and make personalized recommendations.
• Promote the AE loyalty program and other brand channels to guests.
• Flex between Salesfloor, Cash & Wrap, Fitting Room and Stockroom as needed.
• Resolve guest concerns promptly while adhering to company policies.
• Collaborate with team to achieve store goals.

Skills

People skills

Energetic

Multitasking

Retail experience

Education

High school or above

Job description

YOUR ROLE

As a part-time Brand Ambassador, you bring our brand to life every day! Your goal is to provide everyone who comes in the store with an amazing shopping experience, making their day better than before they came in. You are the face of our company and you're proud of it! You love the products and are passionate about building brand loyalty with every guest. Most of all, you represent our company values and bring your REAL self to work every day.

YOUR RESPONSIBILITIES

• You're a people person! You use the AEO Selling Model to engage with every guest to help them find exactly what they're looking for, and you do so with a \"friends first\" mindset. (What's the AEO Selling Model? Don't worry - we'll teach you everything you need to know!
• You're passionate about AE & Aerie product! Guests come to you to educate them on product details and you are excited to make product suggestions to fit their needs.
• You share the brand love! You're eager to introduce the AEO loyalty program and additional brand channels to guests.
• You can hang ! Your skillset rocks no matter what zone you're in and you can easily flex between the Salesfloor, Cash & Wrap, Fitting Room and Stockroom as needed.
• You're an innovative problem solver! Making your guests' day is your priority and you're able to proactively resolve guest concerns while sticking to company policy.
• You're a team player - #teamwork ! You're always willing to assist your team in #gettingthejobdone.
• You've got integrity ! You do the right thing and you always adhere to AEO's policies & procedures.

YOU'D BE GREAT FOR THIS ROLE IF:

• You love interacting with people!
• You're full of energy and can handle multiple tasks in a fast-paced environment.
• You're available to work when guests shop (lookin' at your evenings, weekends & holidays!)
• You love AE and Aerie products.
• You've worked in retail before. #practicemakesperfect
• You're at least 16 years of age.

OUR BRAND AMBASSADORS LOVE AEO BECAUSE:

• They work with REAL people - there's nothing like your #AEOFamily.
• They're given opportunities for development, the chance to learn new skills, and are offered great potential for career advancement.
• They receive 40% off product at both AE & Aerie year-round (plus additional seasonal discounts with new Floorsets!)
• They participate in store contests for the chance to win FREE merchandise and other exclusive prizes.