Offline - Brand Ambassador (Sales Associate)

American Eagle Outfitters, Inc.; BLOOMINGTON (MN); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

40% off AE & Aerie products

Store contests and exclusive prizes

Job summary

American Eagle Outfitters, Inc. is seeking a part-time Brand Ambassador in Bloomington, MN. You will help create an amazing in-store experience and be the face of the brand.

You’ll educate guests on AE and Aerie products, join loyalty programs, and contribute to a welcoming, energetic shopping atmosphere. You’ll move between Salesfloor, Cash & Wrap, Fitting Room, and Stockroom, delivering friendly service while upholding policies.

Qualifications

• You love interacting with people and can engage guests with a friendly, helpful attitude.
• You are energetic and can handle multiple tasks in a fast-paced environment.
• You are available to work evenings, weekends and holidays.
• You love AE and Aerie products and want to share that passion with guests.
• You have prior retail experience and understand store operations.

Responsibilities

• Engage guests using the AEO Selling Model to help them find items they love.
• Educate guests on product details and suggest items to fit their needs.
• Promote the AEO loyalty program and other brand channels.
• Work across Salesfloor, Cash & Wrap, Fitting Room, and Stockroom as needed.
• Resolve guest concerns while following company policies.
• Be a team player and support coworkers to get the job done.

Skills

People skills

Energetic

Multi-tasking

Customer service

Retail experience

Education

Age 16+

Job description

YOUR ROLE

As a part-time Brand Ambassador, you bring our brand to life every day! Your goal is to provide everyone who comes in the store with an amazing shopping experience, making their day better than before they came in. You are the face of our company and you're proud of it! You love the products and are passionate about building brand loyalty with every guest. Most of all, you represent our company values and bring your REAL self to work every day.

YOUR RESPONSIBILITIES

• You're a people person! You use the AEO Selling Model to engage with every guest to help them find exactly what they're looking for, and you do so with a \"friends first\" mindset. (What's the AEO Selling Model? Don't worry - we'll teach you everything you need to know!
• You're passionate about AE & Aerie product! Guests come to you to educate them on product details and you are excited to make product suggestions to fit their needs.
• You share the brand love! You're eager to introduce the AEO loyalty program and additional brand channels to guests.
• You can hang ! Your skillset rocks no matter what zone you're in and you can easily flex between the Salesfloor, Cash & Wrap, Fitting Room and Stockroom as needed.
• You're an innovative problem solver! Making your guests' day is your priority and you're able to proactively resolve guest concerns while sticking to company policy.
• You're a team player - #teamwork ! You're always willing to assist your team in #gettingthejobdone.
• You've got integrity ! You do the right thing and you always adhere to AEO's policies & procedures.

YOU'D BE GREAT FOR THIS ROLE IF:

• You love interacting with people!
• You're full of energy and can handle multiple tasks in a fast-paced environment.
• You're available to work when guests shop (lookin' at your evenings, weekends & holidays!)
• You love AE and Aerie products.
• You've worked in retail before. #practicemakesperfect
• You're at least 16 years of age.

OUR BRAND AMBASSADORS LOVE AEO BECAUSE:

• They work with REAL people - there's nothing like your #AEOFamily.
• They're given opportunities for development, the chance to learn new skills, and are offered great potential for career advancement.
• They receive 40% off product at both AE & Aerie year-round (plus additional seasonal discounts with new Floorsets!)
• They participate in store contests for the chance to win FREE merchandise and other exclusive prizes.