Offline - Brand Ambassador (Sales Associate)

AEO Inc.; Austin (TX); On-site; USD 25,000 - 40,000; Part time

Job summary

An established industry player is seeking a dynamic Brand Ambassador to join their team. In this part-time role, you will be the face of the brand, providing exceptional service and creating memorable shopping experiences for every guest. Your passion for the products and commitment to the company's values will shine through as you engage with customers, educate them about the offerings, and build brand loyalty. This role offers a vibrant work environment where you can thrive, develop new skills, and enjoy perks like discounts on products and opportunities for advancement. If you love interacting with people and are ready to make a difference, this is the perfect opportunity for you!

Benefits

40% off products

Opportunities for development

Participation in store contests

Paid Time Off

Paid sick leave

Holiday pay

Qualifications

• Passionate about customer service and building brand loyalty.
• Ability to multitask in a fast-paced retail environment.

Responsibilities

• Engage with guests using the AEO Selling Model to enhance their shopping experience.
• Flexibly assist in various store zones including Salesfloor and Cash & Wrap.

Skills

Customer Engagement

Problem Solving

Teamwork

Retail Experience

Multitasking

Education

High School Diploma or equivalent

Job description

Join to apply for the Offline - Brand Ambassador (Sales Associate) role at American Eagle Outfitters Inc.

YOUR ROLE
As a part-time Brand Ambassador, you bring our brand to life every day! Your goal is to provide everyone who comes in the store with an amazing shopping experience, making their day better than before they came in. You are the face of our company and you're proud of it! You love the products and are passionate about building brand loyalty with every guest. Most of all, you represent our company values and bring your REAL self to work every day.

Your Responsibilities

1. You're a people person! You use the AEO Selling Model to engage with every guest to help them find exactly what they're looking for, and you do so with a "friends first" mindset. (What's the AEO Selling Model? Don't worry - we'll teach you everything you need to know!)
2. You're passionate about AE & Aerie product! Guests come to you to educate them on product details and you are excited to make product suggestions to fit their needs.
3. You share the brand love! You're eager to introduce the AEO loyalty program and additional brand channels to guests.
4. You can hang! Your skillset rocks no matter what zone you're in and you can easily flex between the Salesfloor, Cash & Wrap, Fitting Room and Stockroom as needed.
5. You're an innovative problem solver! Making your guests' day is your priority and you’re able to proactively resolve guest concerns while sticking to company policy.
6. You're a team player - #teamwork! You're always willing to assist your team in #gettingthejobdone.
7. You've got integrity! You do the right thing and you always adhere to AEO's policies & procedures.

You'd Be Great For This Role If

1. You love interacting with people!
2. You're full of energy and can handle multiple tasks in a fast-paced environment.
3. You're available to work when guests shop (lookin' at your evenings, weekends & holidays!)
4. You love AE and Aerie products.
5. You've worked in retail before. #practicemakesperfect
6. You're at least 16 years of age.

Our Brand Ambassadors Love Aeo Because

1. They work with REAL people - there's nothing like your #AEOFamily.
2. They're given opportunities for development, the chance to learn new skills, and are offered great potential for career advancement.
3. They receive 40% off product at both AE & Aerie year-round (plus additional seasonal discounts with new Floorsets!)
4. They participate in store contests for the chance to win FREE merchandise and other exclusive prizes.

About Us
OFFLINE by Aerie offers a complete collection of activewear and accessories made for real movement and real comfort. Built on the success of Aerie's leggings and sports bras, OFFLINE's unique take on an active lifestyle celebrates real life - when some days you feel like you can take on the world and other days you need that extra push to get off the couch. Our Real Good promise extends to the OFFLINE collections with some of our best-selling fleece, leggings and tees made with the planet in mind.

Pay/Benefits Information

1. Actual starting pay is determined by various factors, including but not limited to relevant experience and location.
2. Subject to eligibility requirements, associates may be eligible to receive paid sick leave and AEO may provide REAL rewards at its discretion.
3. Paid Time Off, paid sick leave, and holiday pay vary by job level and type, job location, employment classification (part-time or full-time / exempt or non-exempt), and years of service.

JOB INFO

Job Identification: 9510

Job Category: Stores

Posting Date: 2025-01-13T17:17:33+00:00

Job Schedule: Part time

Locations: Austin, TX, United States

Seniority level: Entry level

Employment type: Part-time

Job function: Sales and Business Development

Industries: Retail, Retail Apparel and Fashion, and IT Services and IT Consulting

AEO is an Equal Opportunity Employer and is committed to complying with all federal, state and local equal employment opportunity ("EEO") laws.