Officer, Transfer Agency Analyst - Hybrid

Citi; New York (NY); Hybrid; USD 15,000 - 25,000; Full time

Benefits offered by this job

Telehealth options

Paid Parental Leave

Learning & development resources

Work-life balance programs

Job summary

Citi in Kuala Lumpur is seeking an Officer, Transfer Agency Analyst - Hybrid to join the Operations - Transaction Services team. You will provide analytical and administrative support to Front Office Sales and Trading with derivatives and securities transactions, maintain position records, and assist during peak periods.

Ideal candidates have at least 1 year of experience, basic accounting knowledge, strong numerical skills, and the ability to work under pressure in a fast-paced environment.

Qualifications

• 1+ year of relevant experience preferred.
• Basic knowledge of accounting is preferred.
• Strong numerical and analytical skills.
• Ability to work in a team and communicate clearly.
• Attention to detail and ability to meet deadlines.

Responsibilities

• Provide analytical and administrative support to Front Office Sales and Trading with derivatives and securities transactions.
• Maintain position records in coordination with trading desk and trade processing functions.
• Support team during peak volume periods and assist onboarding and training of new employees.
• Minimize processing risk and perform root cause analyses of discrepancies, ensuring regulatory compliance.
• Ensure procedures and audits are updated and maintained across processes.
• Escalate issues promptly and handle client and ad-hoc queries.

Skills

Attention to detail

Teamwork

Communication

Working under pressure

Education

Bachelor's degree or equivalent

Job description

Officer, Transfer Agency Analyst - Hybrid

Job Req Id:

25859560

Location(s):

Kuala Lumpur, Kuala Lumpur, Malaysia

Job Type:

Hybrid

Posted:

Oct. 19, 2026

Discover your future at Citi

Working at Citi is far more than just a job. A career with us means joining a team of approximately 219,000 dedicated people from around the globe. At Citi, you'll have the opportunity to grow your career, give back to your community and make a real impact.

Job Overview

Whether you're at the start of your career or looking to discover your next adventure, your story begins here. At Citi, you'll have the opportunity to expand your skills and make a difference at one of the world's most global banks. We're fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning. You'll also have the chance to give back and make a positive impact where we live and work through volunteerism.

Shape your Career with Citi

Citi's Securities Services(SS) supports our clients' business by drawing on the strength of our unmatched global footprint, which provides them with access to local expertise and scalable solutions to support their ambitions

We're currently looking for a high caliber professional to join our team as Officer, Transfer Agency Analyst - Hybrid (Internal Job Title: Transaction Capture Analyst 1 - C09) based in Kuala Lumpur, Malaysia. Being part of our team means that we'll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:

• Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.
• We believe all parents deserve time to adjust to parenthood and bond with the newest members of their families. That's why in early 2020 we began rolling out our expanded Paid Parental Leave Policy to include Citi employees around the world.
• Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.
• We have a variety of programs that help employees balance their work and life.

In this role, you're expected to:

• Providing analytical and administrative support to Front Office Sales and Trading with derivatives and securities transactions
• Maintain position records in coordination with the traditional trading desk assistant and / or trade processing functions
• Support team during peak volume periods and other absences and support the onboarding and training of new employees
• Minimize processing risk and perform root cause analyses of discrepancies, and ensure process compliance with regulations
• Ensure team procedures and audit requirements are updated, completed and maintained across processes
• Escalate all issues in a timely manner and oversee client and business ad-hoc queries and requirements
• Review existing processes / applications and identify opportunities for improvement and support the development of Monthly Service Packs
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

As a successful candidate, you'd ideally have the following skills and exposure:

• Minimum 1 years of relevant experience preferred
• Experience in institutions linked to capital markets preferred
• Basic knowledge of accounting preferred
• Efficient and effective with numerical tasks and transactions
• Proven success with working in a team environment
• Ability to work under pressure and manage to deadlines
• Ability to work in a fast-paced environment
• Consistently demonstrates clear and concise written and verbal communication
• Attention to detail and intermediate problem solving skills
• Bachelor's degree/University degree or equivalent experience

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you'll have the opportunity to grow your career, give back to your community and make a real impact.

https://jobs.citi.com/dei

Job Family Group:

Operations - Transaction Services

Job Family:

Transaction Capture Services

Time Type:

Full time

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