Officer Security | Full-Time | 2:00PM -10:30PM

UF Health; Jacksonville (FL); On-site; USD 35,000 - 48,000; Full time

Job summary

UF Health is seeking a professional security officer responsible for enforcing safety, assisting staff and visitors, and maintaining order across all campus buildings and grounds. You will patrol, assess risks and respond to incidents with tact and courtesy.

The role requires the ability to act independently, communicate clearly, and uphold a calm, professional demeanor under pressure to ensure a secure, welcoming environment for patients and colleagues.

Qualifications

• Must have high school diploma or GED.
• Preferred: AA/AS degree or college courses in criminal justice, law enforcement or related field.
• 1-2 years security, law enforcement, or military experience; hospital security experience 3-5 years preferred.

Responsibilities

• Enforce safety and maintain order across assigned buildings and grounds.
• Provide courteous assistance to visitors, patients and staff.
• Respond to incidents with tact, professionalism and calm communication.
• Maintain a visually professional appearance and uniform.

Skills

Independent decision-making

Customer service

De-escalation

Professional appearance

Communication tone

Calm under pressure

Telephone etiquette

Education

High School Diploma or GED

AA/AS degree or college courses in criminal justice or related field

Job description

Overview

Responsible for enforcement, assistance, direction and follow up security service utilizing tact, diplomacy and concern for customers and staff. Responsible and accountable for ensuring service excellence for all internal and external customers and staff. Patrol and maintain order and safe working conditions throughout all assigned buildings and grounds.

Qualifications

Required Education

• High School Diploma or GED.

Preferred Education

• AA/AS degree or college courses in criminal justice, law enforcement or related field.

Necessary Skills

• Ability to reason and make decisions independently without direct supervision under a variety of conditions.
• Maintain a visually attractive appearance in personal hygiene and uniform.
• Take the initiative to reach out and assist the visitor, patient, etc. with genuine interest in their needs.
• Present a positive attitude in performing assignments and providing assistants.
• Use a considerate and comforting tone when assisting distraught customer, visitors and patients.
• Ability to diffuse and control situations involving anger, confusion and threatening conditions.
• Ability to remain calm and in control during verbal and physical threats from customers and others.
• Present a professional and helpful attitude while on the telephone.

Required Licensure/Certifications

• Valid Florida or Georgia Driver's license with clean record, or violations not exceeding maximum points as provided in hospital policy.

Required Experience

• 1-2 years security, law enforcement, or military experience. Preferred Experience: Three to five (3-5) years security in a hospital environment.