JSO-PRN

UF Health; Jacksonville (FL); On-site; USD 38,000 - 52,000; Full time

Job summary

UF Health seeks a Security Officer to enforce State Law on campus, patrol buildings and grounds, and ensure a safe environment for patients, visitors and staff. The role emphasizes tactful assistance, staff support and professional conduct during all interactions on campus.

Ideal candidates will have a High School Diploma or GED, and 1–2 years in security or law enforcement, with preference for 3–5 years in hospital settings and additional coursework in criminal justice or related fields.

Qualifications

• High School Diploma or GED.
• AA/AS degree or college courses in criminal justice, law enforcement or related field. Necessary
• 1-2 years of security or law enforcement.
• Three to five years security in a hospital environment.

Responsibilities

• Enforce state law on campus and provide enforcement of campus security.
• Provide assistance to visitors, patients, and staff with tact and courtesy.
• Patrol buildings and grounds to maintain order and safe working conditions.
• Respond to incidents and situations with diplomacy and a calming, professional approach.

Skills

Independent decision-making

Appearance and hygiene

Proactive service

Positive attitude

Empathy and tone

Deescalation

Composure under threat

Phone etiquette

Education

High School Diploma

AA/AS in criminal justice or related field

Job description

Overview

Responsible for enforcement, assistance, direction and follow up security service utilizing tact, diplomacy and concern for customers and staff. Responsible and accountable for ensuring service excellence for all internal and external customers and staff. Patrol and maintain order and safe working conditions throughout all assigned buildings and grounds. Law Enforcement Officer - State of Florida - Enforcement of State Law on campus.

Qualifications

Required Education:

• High School Diploma or GED

Preferred Education:

• AA/AS degree or college courses in criminal justice, law enforcement or related field. Necessary

Skills:

• Ability to reason and make decisions independently without direct supervision under a variety of conditions.
• Maintain a visually attractive appearance in personal hygiene and uniform.
• Take the initiative to reach out and assist the visitor, patient, etc. with genuine interest in their needs.
• Present a positive attitude in performing assignments and providing assistants.
• Use a considerate and comforting tone when assisting distraught customer, visitors and patients.
• Ability to diffuse and control situations involving anger, confusion and threatening conditions.
• Ability to remain calm and in control during verbal and physical threats from customers and others.
• Present a professional and helpful attitude while on the telephone.

Required Experience:

• 1-2 years of security or law enforcement.

Preferred Experience:

• Three to five years security in a hospital environment