Office Technician - Financial Assistance

Wright County, Minnesota; Buffalo (MN); Sur place; USD 29 000 - 41 000; Plein temps

Avantages offerts par ce poste

Health insurance

Dental insurance

Life insurance

Pension

Résumé du poste

Wright County, Minnesota is seeking an Office Technician in the Financial Assistance team within Health and Human Services. The position pays $25.35 hourly and involves public interactions, records management, data entry, and daily financial processing.

The ideal candidate has a high school diploma or GED with administrative experience in public service, and must type 35 wpm. Associates degree preferred; a valid driver's license may be required.

Qualifications

• High school diploma or GED with two years of administrative support experience in public service.
• Associates/Technical degree preferred.
• Ability to type at least 35 words per minute.

Responsabilités

• Interacts with the public and others to explain processes and respond to routine inquiries.
• Performs records management and maintains current and historical files.
• Ensures compliance with data practices laws.
• Works with databases, inputs data, and prepares reports.

Connaissances

Typing 35 wpm

Data entry

Customer service

Records management

Formation

High school diploma or GED

Associates/Technical degree preferred

Description du poste

General Definition of Work

Hiring an Office Technician in the Financial Assistance team within Health and Human Services

Hiring Wage: $25.35 hourly

• Please do not state "See Resume" ***

Essential Functions

• Interacts with the public, vendors, others in the work unit, across units and with other agencies in person, on-line, or via telephone to exchange general information related to the Department’s/Office’s programs and activities; explains processes and requirements; receives and responds to complaints of both a routine and confidential nature requiring knowledge of policies, procedures, activities, and rules regarding data privacy.
• Performs records management duties specific to the Department/Office assigned.
• Responsible for complying with State of Minnesota data practices laws.
• Assists with record maintenance and maintains Department/Office specific records; i.e. scans, indexes, and maintains all current and historical files; recommends disposition of records to storage, and archives; relocates and reorganizes records as necessary, purges and/or shreds records in accordance with record retention policies; determines proper coding and enters into system.
• Performs typing and computer input of data, correspondence, activities, and other statistics.
• Accesses and enters information into databases; prepares forms, listings, informational, statistical reports, and documents by determining required data, gathering, receiving, and compiling data from several sources; reviews and compares information to verify accuracy; formats data appropriately; transmits reports as required.
• Calculates, collects, receipts, and processes all incoming fees, taxes, payments or other revenue, including entry into computer system as required; tracks and calculates Department/Office and/or program expenses; prepares purchase requisitions.
• Balances daily receipts and prepares for deposit; maintains accurate records of fees and other accounting information; generates financial reports for internal and external agencies.
• Composes and/or types letters, meeting minutes, forms, memoranda, and reports from abbreviated notes, tapes, and records; assists in preparing, updating and maintaining various Department/Office plans, manuals, and forms; prints, scans, faxes and makes copies of materials; sorts and distributes mail; tracks shipments as required; tracks and monitors the administrative office supply inventory and arranges for replenishment of items as necessary.
• Sets up appointments and meetings for Department/Office staff.
• Performs other duties and activities as assigned.

Education and Experience

Minimum Qualifications & Knowledge, Skills and Abilities
High school diploma or GED and two years of experience in administrative support with public walk-in contact, or equivalent combination of education and experience. Associates/Technical degree is preferred.

Special Requirements

Requires the ability to type 35 words per minute.

May require possession of, or ability to obtain, specific licenses and/or certifications depending on departmental assignment.

A valid driver’s license or evidence of equivalent mobility is required upon hire.

Knowledge, Skills And Abilities

Knowledge of, or ability to learn, County government work flows and processes; knowledge of basic office procedures; skill in the use of standard office equipment; including computer and software programs; verbal and written communication skills sufficient to effectively present information and respond to questions from a wide variety of audiences; reading comprehension skills sufficient to read and understand technical documents specific to the activities; and writing skills sufficient to compose a variety of letters, reports and forms; interpersonal skills sufficient to exchange and/or convey information, receive work direction and maintain effective working relationships; ability to perform data entry into various databases; ability to learn and use computer systems and programs used to administer Department/Office programs; ability to format and prepare basic business communications; ability to apply program policies and guidelines related to Department/Office programs; ability to perform math calculations to calculate fees; ability to deal effectively with demanding/challenging individuals; ability to maintain a high level of confidentiality regarding sensitive information; ability to pay attention to detail and effectively organize time and anticipate, plan and successfully respond to changing circumstances; ability to perform all job duties in compliance with safety guidelines and with an ongoing awareness of safety practices; ability to communicate courteously and professionally while maintaining positive working relationships with others when carrying out all job functions.

Physical Requirements

This work requires the occasional exertion of up to 25 pounds of force; work regularly requires sitting, speaking or hearing and using hands to finger, handle or feel, frequently requires standing and walking and occasionally requires reaching with hands and arms, lifting and repetitive motions; work has standard vision requirements; vocal communication is required for expressing or exchanging ideas by means of the spoken word; hearing is required to perceive information at normal spoken word levels and to receive detailed information through oral communications and/or to make fine distinctions in sound; work requires preparing and analyzing written or computer data, operating machines, operating motor vehicles or equipment and observing general surroundings and activities; work occasionally requires exposure to outdoor weather conditions; work is generally in a moderately noisy location (e.g. business office, light traffic).

Benefits

Wright County offers an exceptional benefit package including vacation, sick leave and holiday pay. Also included in this benefit package is health, preventative dental and life insurance; medical and dependent care reimbursement accounts (Section 125 Plan); deferred compensation plan and Public Employees Retirement (pension).

Veterans Preference

Veterans preference points are awarded to qualified veterans and spouses of deceased or disabled veterans and are added to competitive exam results. Qualified veterans are eligible to receive 10 or 15 preference points subject to the provisions of MN Statutes 197.455. YOU MUST SUPPLY A COPY OF YOUR DD214 (Member Copy 4). Disabled veterans must also supply a letter from the USDVA verifying active duty disability. Spouses applying for preference points must supply their marriage certificate, the veteran's DD214 and a letter from the USDVA verifying the veteran's disability or death certificate. Veterans applying for promotional exams may only claim veterans preference points if they have a service connected disability of 50% or more. The five points preference is only available when applying for the first promotion after securing employment with Wright County. All required documents must be received no later than the closing deadline for accepting your application. Are you applying for Veterans Preference points?