Office Support Specialist (Temporary)

Ascend Clinical; Colorado Springs (CO); On-site; USD 25,000 - 29,000; Full time

Job summary

Ascend Clinical, LLC is a leading clinical laboratory provider in the United States with a strong focus on service and innovation. This temporary Office Support Specialist role supports the Accounts Receivable team in Colorado Springs, handling medical records requests, claims retrieval, and documentation submission to insurers.

The onsite position starts as a 3-month assignment with potential extension or conversion to full-time.

Qualifications

• High School Diploma or GED required.
• Minimum of 1 year of clerical/administrative support in a professional office.
• Working knowledge of Microsoft Office Suite (Word, Excel, Outlook).
• Proficient computer skills with the ability to navigate multiple systems quickly.
• Strong data entry and 10-key skills with high accuracy.

Responsibilities

• Provide clerical and administrative support to the Accounts Receivable Department.
• Request and obtain medical records and supporting documentation from healthcare providers in a timely manner.
• Retrieve claims and medical documentation from internal and external systems.
• Prepare, organize, and submit documentation to insurance carriers to support claims processing and reimbursement.
• Maintain accurate and organized electronic and paper records.
• Review documents for completeness and accuracy prior to submission to insurers.
• Ensure confidentiality and HIPAA compliance for patient, provider, and company data.
• Support special projects and other duties as assigned by management.

Skills

MS Office proficiency

Data entry

10-key accuracy

Education

High School Diploma or GED

Tools

Microsoft Office Suite

Job description

Office Support Specialist (Temporary)

Location: Colorado Springs, CO

Why Ascend?

Come work for a company that is transforming the industry!

Ascend Clinical, LLC is one of the highest-volume clinical laboratories in the United States, processing millions of tests each month with advanced tools and technology. For over 30 years, we've set the standard for service and excellence in testing.

What sets Ascend apart is our unique combination of clinical and healthcare water testing as we drive innovation across multiple areas of laboratory science. We're growing rapidly and looking for individuals who thrive in a fast-paced environment, embrace new challenges, and want to help shape what's next.

Job Summary

This temporary position provides clerical and administrative support to the Accounts Receivable Department at Ascend Clinical. The role is responsible for requesting medical records from healthcare providers, retrieving claims and supporting medical documentation from various internal and external systems, and submitting required documentation to insurance carriers. The incumbent will assist in maintaining accurate records, and ensuring all assigned tasks are completed efficiently, effectively, and within established timelines. Strong organizational skills, attention to detail, and the ability to manage multiple priorities are essential for success in this role. This is an onsite position based in Ascend Clinical's Colorado Springs office. This role will start off being 3 months with possibility to extend or convert to fulltime.

Responsibilities

• Provide clerical and administrative support to the Accounts Receivable Department
• Request and obtain medical records and supporting documentation from healthcare providers in a timely manner
• Retrieve claims and medical documentation from various internal and external systems
• Prepare, organize, and submit required documentation to insurance carriers to support claims processing, appeals, and reimbursement activities
• Maintain accurate and organized electronic and paper records
• Review documents for completeness and accuracy prior to submission to insurance carriers
• Ensure confidentiality and security of patient, provider, and company information in compliance with applicable HIPAA regulations and company policies
• Support special projects and perform other administrative duties as assigned by management

Qualifications

• High School Diploma or GED required
• Minimum of one (1) year of experience providing clerical or administrative support in a professional office environment
• Working knowledge of Microsoft Office Suite, including Word, Excel, and Outlook
• Proficient computer skills with the ability to navigate multiple systems and learn new software applications quickly
• Strong data entry and 10-key skills with a high degree of accuracy
• Ability to accurately and efficiently log documents, retrieve information, and look up account numbers

Compensation

- $18-21/hr

Benefits

As an Ascend Clinical employee, you will become part of a company that has received national recognition as a great place to work. We offer excellent full-time benefits including comprehensive medical coverage, life and disability insurance, 401(k) with company match, paid holidays and vacation, personal days, and dental and vision options.

Ascend is an Equal Opportunity Employer - M/F/Disabled/Veteran

Ascend Clinical, LLC is committed to promoting an equal employment opportunity workplace environment and is an equal opportunity employer. It is the policy of the company that all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, citizenship, pregnancy, genetic information (GINA), disability, military and/or veteran status, and/or any other status protected by applicable Federal, state, or local law. The company’s policy is to recruit, hire, train, promote and administer all employment-related matters on the basis of an individual's qualifications, abilities and efforts without regard to protected status.