Office Support Person VI - Jury Marshalling Specialist

Montgomery County Pennsylvania; Norristown (Montgomery County); On-site; USD 32,000 - 52,000; Full time

Job summary

Montgomery County Pennsylvania seeks a detail‑oriented Jury Marshalling Clerk to support juror intake, orientation, and panel allocation. You will verify identities, process check-ins, and manage compensation data in the jury system with accuracy and discretion.

You will assist with summons distribution, room operations, and cross‑training to maintain efficient service levels in the Jury Marshalling Room.

Qualifications

• High School Diploma or equivalent required.
• Excellent attention to detail and punctuality.
• Strong verbal and written communication skills.
• Ability to interact professionally with jurors and staff.
• Proficient with standard computer systems and software.

Responsibilities

• Greet arriving jurors and verify identification according to procedures.
• Process juror check-ins using the jury management system and record attendance.
• Conduct juror orientation and explain procedures and expectations.
• Prepare and distribute juror work vouchers.
• Respond to courtroom requests for juror panels and manage data entry for compensation.
• Track juror assignments to cases and ensure accurate records.
• Assist with daily Jury Marshalling Room operations and summons mailing.
• Provide cross-functional support during staff absences.

Skills

Interpersonal skills

Communication

Professionalism

Detail oriented

Microsoft Office

Jury management

Education

High School Diploma

Tools

Jury management system

County computer systems

Microsoft Office

Job description

Jury Marshalling is responsible for the smooth operation of the Jury Marshalling Room, where jurors are greeted, receive orientation and are chosen for panels and prepared for the courtroom.

• Demonstrates a positive attitude, strong interpersonal skills, effective communication, and a high level of tact and professionalism when interacting with jurors, court personnel, and the public.

• Performs the random computer-generated selection of jury panels in accordance with court requests and established procedures.

• Coordinates the physical assembly and positioning of jurors for transport to assigned courtrooms.

• Shares responsibility for conducting juror orientation sessions, providing information on court procedures, expectations, and juror responsibilities within the Jury Marshalling Room.

• Assists with the daily operations of the Jury Board to ensure efficient workflow and uninterrupted service.

• Participates in cross-training initiatives within the Jury Board to maintain operational flexibility and provide coverage for essential functions as needed.

• Works collaboratively with team members to support departmental goals and ensure the efficient administration of jury services.

SPECIFIC DUTIES:

• Greet arriving jurors and verify identification in accordance with court procedures.

• Process juror check-ins using the jury management system to record attendance and assign payment debit cards.

• Conduct juror orientation sessions by providing instructions, explaining court procedures and judicial requirements, and addressing juror questions and concerns.

• Prepare and distribute juror work vouchers.

• Respond to courtroom requests for jury panels in a timely and efficient manner. Collect, verify, and enter data required for juror compensation and charitable donation programs.

• Track juror assignments to specific cases to ensure accurate compensation and recordkeeping.

• Assist with all operations of theJury Marshalling Room.

• Share responsibility for the preparation, coordination, and mailing of juror summons packets.

• Collect, maintain, and provide accurate data for reports required by internal departments and the Administrative Office of Pennsylvania Courts (AOPC).

• Assist with the daily operations of the Jury Board.

• Provide cross-functional support by covering essential duties during staff absences. Demonstrate proficiency in jury management and county computer systems to support efficient office operations.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

* Must maintain confidentiality.

KNOWLEDGE, SKILLS AND EDUCATION

• High School Diploma.
• Must have excellent attention to detail.
• Very good attendance and punctuality.
• Good computer skills (jury system will be taught).
• Must enjoy interaction with people.
• Microsoft computer skills.
• Excellent verbal and written communications skills.
• Excellent interpersonal skills.
• Ability to interact pleasantly with varied personalities.
• Must project professional image and appearance.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand, walk, sit, talk and hear. The employee must occasionally lift and/or move 20 pounds.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function. The noise level in the work environment is usually moderate.

Organizational Relationships

• JURY COMMISSSIONERS
• FIRST DEPUTY
• SECOND DEPUTY
• ALL STAFF