Office Support II for Transportation Office

Onslow County Public Schools; United States; On-site; USD 36,000 - 48,000; Full time

Job summary

Onslow County Public Schools is seeking an Office Support II for the Transportation Office to perform administrative and data-entry tasks supporting transportation planning and operations.

The role requires strong organization, ability to interpret policies, and experience with office software; candidates should be able to manage competing priorities and communicate effectively with staff and the public.

Qualifications

• Must have ability to quickly acquire knowledge of NC Public School Laws related to transportation.
• Ability to learn, interpret, and explain policies, regulations and programs.
• Ability to resolve problem situations in high demand situations.
• Must possess good time management and organizational skills.
• Ability to establish and maintain effective relationships with school staff and public.

Responsibilities

• Provides technical and administrative support for transportation planning.
• Updates TIMS transportation and student data, generating reports, and making effective use of TIMS.
• Coordinates creation of bus stops, runs and routes; coordinates verification of bus run directions for safety and efficiency; assigns students to nearest bus stop.
• Evaluates performance analysis including ride time, checkpoint/deadhead times, mileages, and distance between stops.
• Compile data and prepare reports as required by DPI for funding requirements.
• Prepare maps and reports as needed and certified in maps by DPI.
• Correspond with Transportation coordinators about route changes and updates.
• Edit and maintain TIMS Geocode module and maps, gather and evaluate Streets/addresses for TIMS.
• Communicate with county GIS office and D.O.T. regarding road updates.
• Edit and maintain TIMS Boundary Module and DPI certification.
• Assist Auxiliary Services with attendance boundary issues.
• Update and maintain TIMS student module.
• Exchange data and reports with schools, transportation coordinators, bus drivers and students.
• Edit and maintain transportation data in TIMS.
• Maintain TIMS program integrity through System Maintenance.
• Daily editing of student module, entries and withdrawals.
• Provide daily information exchanges with Transportation Coordinators.
• Field audits of student assignments, bus runs and routes.
• Prepare bus route information for dissemination to schools and the public.
• Drive bus routes as needed.
• All other duties as assigned by supervisors.

Skills

Public School Laws

Policy interpretation

Problem solving under pressure

Time management

Relationship management

Task prioritization

Office practices

Computer skills

Judgment

Education

High school diploma

2–5 years clerical experience

NC Commercial Driver's License (CDL) with P and S endorsements preferred

Tools

TIMS

Job description

Office Support II for Transportation Office JobID: 9169

• Date Posted:
  8/6/2026
• Location:
  Transportation

POSITION TITLE:

Office Support II

REPORTS TO:

Transportation Director

BEGINNING DATE:

Open Until Filled

KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:

• Ability to quickly acquire knowledge of North Carolina Public School Laws related to transportation
• Ability to learn, interpret, and explain policies, regulations and programs.
• Ability to resolve problem situations in high demand situations
• Must possess good time management and organizational skills
• Ability to establish and maintain effective relationships with school staff and public
• Ability to organize and prioritize tasks effectively
• Considerable knowledge of office practices and procedures
• Knowledge of computer systems and spreadsheet software programs
• Ability to exercise good judgment

EDUCATION AND TRAINING:

• Current valid NC Commercial Driver's License with P and S endorsements preferred; if not held, must obtain within six months of employment
• High school diploma from a regionally accredited school and 2-5 years related clerical experience

TERM OF EMPLOYMENT:

12 months

SALARY:

Salary Grade 57

FLSA Status:

Non-Exempt

PERFORMANCE RESPONSIBILITIES:

Within the geographical or program area(s) assigned by the Transportation Director:

• Provides technical and administrative support for transportation planning.
• Updates TIMS transportation and student data, generating reports, and making effective use of TIMS.
• Coordinates creation of bus stops, runs and routes. Coordinates verification of bus run directions for optimal safety and efficiency. Coordinates assignment of students to the nearest bus stop.
• Evaluates performance analysis including: determining length of student ride time; determining percentages of checkpoint/deadhead times and mileages; and determining distance between stops.
• Compile data and prepare reports as required by DPI for funding requirements.
• Prepare maps and reports as needed and certified in maps by DPI.
• Correspond with Transportation coordinators about route changes and updates.
• Edit and maintain Geocode module of TIMS,gather and evaluate information pertaining to streets and addresses for entry into TIMS Geocode module and edit Geocode.
• Communicate with county GIS office and D.O.T. regarding all road and subdivision updates.
• Edit and maintain Boundary Module of TIMS and certified by DPI.
• Assist Auxiliary Services as requested with attendance boundary issues.
• Update and maintain student module of TIMS.
• Exchange data and reports with schools, transportation coordinators, bus drivers and students.
• Edit and maintain transportation data in TIMS.
• Maintain the integrity of the TIMS programs through System Maintenance Module.
• Daily editing of student module, student entries and withdrawals.
• Provide for a daily exchange of information with Transportation Coordinators.
• Perform field audits of student assignments, bus runs and bus routes.
• Coordinates the preparation of bus route information for dissemination to schools and public.
• Drive bus routes as needed.
• All other duties as may be assigned by supervisors.

PHYSICAL REQUIREMENTS:

• Must be able to stand, sit, or walk for prolonged periods of time.
• Ability to reach with hands and arms routinely.
• Ability to bend, stoop, carry, push, or pull.
• Ability to carry furniture such as tables and chairs, supplies and materials
• Must be able to lift up to 15 pounds routinely and 30 pounds occasionally.
• Must be able to visually and orally communicate with staff and students.
• Must be able to drive to variety of school sites.

The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to this job.

Onslow County Schools does not discriminate on the basis of race, color, national origin, sex, disability, or age in its programs and activities.