Office Support Associate (Accommodations Support Associate)

UIC; Chicago, Northern (IL, KY); Hybrid; USD 2,066,000 - 3,444,000; Full time

Job summary

University of Illinois Chicago (UIC) is seeking an Office Support Associate to coordinate peer note taker accommodations for students with disabilities and provide light office support. The role includes communication with the Disability Resource Center and Technology Solutions to check out assistive technology.

The position requires a high school diploma or equivalent and experience with office tasks; familiarity with Google Sheets and Box is preferred.

Qualifications

• High school diploma or equivalent required.
• 18 months of combined education or experience in office/clerical work.
• Experience using computer systems for routine office tasks.

Responsibilities

• Coordinate peer note taker accommodations and manage volunteers.
• Facilitate communication between DRC and Technology Solutions for AT equipment.
• Assist with clerical duties including phones, scheduling, and website content updates.
• Research best practices for note taking and accessibility technologies.
• Support special projects as assigned.

Skills

Verbal communication

Written communication

Microsoft Office

Analytical skills

Education

High school diploma or equivalent

Tools

Google Sheets

Box

Job description

Office Support Associate (Accommodations Support Associate)

Chicago, IL, United States

Hiring Department: Disability Resource Center

Location: Chicago, IL USA

Requisition ID: 1042494

FTE: 1

Work Schedule: 8:30 - 5:00 pm

Shift: Days

# of Positions: 1

Workplace Type: Hybrid

Posting Close Date:

Salary Range (commensurate with experience):

$0.00 - 25.65 / Hourly Wage

About the University of Illinois Chicago

UIC is among the nation’s preeminent urban public research universities, a Carnegie RU/VH research institution, and the largest university in Chicago. UIC serves over 34,000 students, comprising one of the most diverse student bodies in the nation and is designated as a Minority Serving Institution (MSI), an Asian American and Native American Pacific Islander Serving Institution (AANAPSI) and a Hispanic Serving Institution (HSI). Through its 16 colleges, UIC produces nationally and internationally recognized multidisciplinary academic programs in concert with civic, corporate and community partners worldwide, including a full complement of health sciences colleges. By emphasizing cutting-edge and transformational research along with a commitment to the success of all students, UIC embodies the dynamic, vibrant and engaged urban university. Recent “Best Colleges” rankings published by U.S. News & World Report, found UIC climbed up in its rankings among top public schools in the nation and among all national universities. UIC has nearly 260,000 alumni, and is one of the largest employers in the city of Chicago.

This position is intended to be eligible for benefits . This includes Health, Dental, Vision, LifeInsurance, a Retirement Plan, Paid time Off, and Tuition waivers for employees and dependents.

Position Summary

Coordinate peer note taker and assistive technology accommodation provision for qualified students with disabilities. Provide support for general office management as needed, including clerical and web content work.

Duties & Responsibilities

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• Manage student requests for Peer Note Taker accommodations; identify, prepare, and monitor volunteer Peer Note Takers.
• Coordinate communication between DRC and Technology Solutions to support the check-out of Assistive Technology (AT) software and hardware.
• Support with clerical functions of the office, including but not limited to answering phones, scheduling student appointments and updating content on website.
• Conduct research on national trends and best practices for note taking supports, including maintaining knowledge of newest technology solutions to support lecture capture, speech-to-text and text-to-speech technology.
• Perform other related duties and participate in special projects as assigned.

Minimum Qualifications

• High school diploma or equivalent.
• Any one or combination totaling eighteen (18) months from the categories below:
  • College coursework in any curriculum as measured by the following conversion table or its proportional equivalent:
    • 30 semester hours equals one (1) year (12 months)
    • Associate’s Degree (60 semester hours) equals eighteen months (18 months)
  • Work experience performing office/clerical activities, including the use of computer systems.

Preferred Qualifications

• Knowledge of Section 504 and 508 of the Rehabilitation Act of 1973, the Americans with Disabilities Act of 1990 and the ADA Amendments Act of 2008 and the Illinois Information Technology Accessibility Act.
• Strong verbal and written communication skills; analytical, organizational and Microsoft Office skills.
• At least one year of experience working with learners with disabilities.
• Understanding of the role of assistive technology in disability services.
• Fluency with cloud-based information management systems such as Google Sheets and Box.
• Excellent oral and written communication skills; ability to multi-task and perform in a high paced environment. Ability to professionally handle feedback and complaints.

Looking for more University of Illinois positions?

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The University of Illinois System is an equal opportunity employer, including but not limited to disability and/or veteran status, and complies with all applicable state and federal employment mandates. Please visit Required Employment Notices and Posters to view our non-discrimination statement and find additional information about required background checks, sexual harassment/misconduct disclosures, and employment eligibility review through E-Verify.

The university provides accommodations to applicants and employees. Request an Accommodation

Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position, however, all employment decisions will be made by a person.