Office Supervisor

Pacific Clinics; Upland (CA); On-site; USD 35,000 - 38,000; Full time

Benefits offered by this job

Medical, dental and vision benefits

401K Employer Match up to 4%

Competitive time off plans

Job summary

Pacific Clinics in California is seeking an Office Supervisor to oversee daily office operations, manage administrative staff, and coordinate procedures to boost efficiency and productivity.

Ideal candidates will have a Bachelor's degree or an equivalent mix of education and experience, strong leadership, and the ability to train and evaluate staff while ensuring compliance with policies.

Qualifications

• Bachelor's degree or equivalent combination of education and experience in data entry, revenue, or insurance billing.
• Experience with DMH MIS or IS systems for claims submission.
• Supervisory experience and ability to coordinate workflow across staff.

Responsibilities

• Oversees daily office operations to ensure efficiency and workflow.
• Supervises and supports administrative staff, including assigning tasks and managing schedules.
• Trains new employees and provides ongoing coaching and support.
• Conducts performance evaluations and addresses staff concerns.
• Implements and maintains office procedures, policies, and standards.
• Coordinates staff meetings and ensures effective internal communication.

Skills

Leadership

Staff supervision

Bilingual abilities

Communication skills

Education

Bachelor's degree in relevant field

Equivalent combination of education and experience

Tools

DMH MIS/IS systems

Job description

Overview

Compensation We Offer

• The initial compensation for this position ranges from $25.08 - $27.41 Per Hour, depending on experience, location and internal equity considerations

Benefits We Offer

• BenefitsEligibilitystarts on day ONE
• We provide a robust benefits package which includes medical, dental, vision, See our Benefits Page HERE.
• 401K Employer Match up to4%
• Competitive Time Off Plans

Must meet eligibility requirements based on employment status

Pay Range

$25.08 - $27.41

Job Summary

The Office Supervisor oversees the daily operations of an office, ensuring efficiency and productivity. They manage administrative staff, delegate tasks, and coordinate office procedures. Office Supervisors also handle employee scheduling, training, and performance evaluations. They may assist with budgeting, inventory management, and office maintenance.

Responsibilities

• Oversees daily office operations to ensure efficiency and workflow
• Supervises and supports administrative staff, including assigning tasks and managing schedules
• Trains new employees and provides ongoing coaching and support
• Conducts performance evaluations and addresses staff concerns or issues
• Implements and maintains office procedures, policies, and standards
• Coordinates staff meetings and ensures effective internal communication
• Monitors office supply levels and manages inventory ordering
• Assists with budget preparation, expense tracking, and cost control
• Ensures proper maintenance of office equipment and facilities
• Serves as a liaison between staff and upper management
• Reviews and approves timesheets, leave requests, and attendance records
• Supports onboarding and offboarding processes for administrative personnel
• Assists with the development and enforcement of administrative goals
• Identifies process improvements to enhance productivity
• Ensures compliance with organizational policies and relevant regulations

Qualifications

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.
• Bachelor's degree in relevant field and one (1) or more years of relevant experience, or equivalent combination of education and experience (two years of relevant experience equals one year of education) in data entry, revenue, or insurance billing within community mental health to include:Familiarity with DMH, MIS, or IS systems for claims submission gained over more than one (1) year of administrative support and customer service, and revenue management experience Two (2) years of experience in staff supervision, recruitment, performance management, coordinating workflow, scheduling staff, and ability to interact across all staff levelsBilingual abilities , based on program/client needs

Job Competencies

• Strong leadership and team management abilities
• Effective delegation and task prioritization
• Clear, professional verbal and written communication
• Proficiency in office software and administrative systems
• Conflict resolution and staff coaching skills
• Strong organizational and time management capabilities
• Ability to monitor and improve office workflows and procedures
• Attention to detail in scheduling, reporting, and recordkeeping
• Knowledge of budgeting, purchasing, and expense tracking
• Ability to train, motivate, and evaluate staff performance
• Decision-making and problem-solving in day-to-day operations
• Adaptability to shifting priorities and organizational needs
• Confidentiality and professionalism in handling sensitive matters
• Collaboration across departments and levels of leadership
• Commitment to workplace standards, policies, and compliance

Physical Requirements

While performing the duties of this job the employee is frequently required to stand or sit. The employee is required to use hands to produce records and/or documentation in manual or electronic format. The employee must regularly lift and/or move up to 5 pounds and occasionally move or lift up to 10 pounds.

N/A Will not have unsupervised contact with children. Requires full background check and TB Exam.

We are an Equal Opportunity Employer, which includes providing reasonable accommodations for individuals with a disability. We will consider for employment, qualified Applicants with Criminal Histories in a manner consistent with ordinance 184652 Sec.189.04 (a) and San Francisco Police Code, Article 49. Section 4905.