Office Supervisor

Furniture Mart USA; Minnesota; On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Paid training

Full benefits package

401(k) with employer match

Employee discounts

Job summary

Furniture Mart USA in Minnesota is seeking an organized office administrator to join our busy store office. This is a full-time role (40 hrs/wk) focused on delivering top-notch customer service and providing essential administrative support.

You will organize operations, train and guide staff, handle phone calls, checkout assistance, and manage cash and reports. We value teamwork, trust, and a commitment to excellence, with a starting wage of $20 per hour.

Qualifications

• 1-2 years of experience preferred.
• Strong organizational and time-management skills.
• Ability to delegate and coach others.
• Proficient in computers and Microsoft Office.
• Clear verbal and written communication.
• Customer service experience and attention to detail.

Responsibilities

• Organize office operations and procedures
• Train and manage other office staff
• Provide administrative support for Store Manager and Sales Associates
• Answer incoming phone calls and assist customers at check-out
• Cash handling, bookkeeping, and report preparation
• Ensure clients receive excellent customer service

Skills

Organizational skills

Time management

Delegation

Coaching

Communication

Customer service

Detail-oriented

Tools

Microsoft Office

Job description

Since 1976, Furniture Mart USA has been more than just a furniture retailer, it’s a place where people come to build careers, not just jobs. We believe in hiring great people and giving them the tools to grow, thrive, and make a difference. If you're passionate about helping others transform their house into a home, you’ll feel right at home here too.

Join a team that’s built on trust, teamwork, and a shared commitment to excellence. Whether you're just starting out or looking to take your career to the next level, Furniture Mart USA is where your future begins.

Our mission is simple: Transform houses into homes, employees into family, and customers into friends. If you share our vision and values, we invite you to join our team.

Starting Wage: $20

Summary

This is an exciting opportunity to showcase your top-notch customer service and administrative skills. Make a positive difference by delivering superior customer service and providing administrative support in our busy office.

• Full-Time (40 hrs/wk)
• Organize office operations and procedures
• Train and manage other office staff
• Provide a broad variety of administrative and staff support services for our Store Manager and Sales Associates
• Receive incoming phone calls and assist customers at check-out
• Cash handling, bookkeeping, and report preparation
• Ensure client receives excellent customer service

Requirements/Qualifications

• 1-2 years of experience is preferred
• Excellent organizational and time management skills
• Ability to delegate and provide coaching
• Proficient computer and Microsoft Office skills
• Excellent communication skills both verbally and written
• Previous customer service experience and detail-oriented

Benefits: What’s in It for You?

As a full-time member of our Furniture Mart USA family, you will enjoy:

• Paid training
• Full benefits package: Medical, Dental, Vision, Life, Disability, Paid Time Off, and more
• 401(k) with employer match
• Big employee & family discounts on furniture and mattresses

Furniture Mart USA is an Equal Opportunity Employer