Office Supervisor

OhioHealth; Lancaster (OH); On-site; USD 47,000 - 70,000; Full time

Job summary

OhioHealth Lancaster OB/GYN department seeks a skilled supervisor to oversee daily operations, manage office staff, and ensure efficient patient flow. This role emphasizes safety, quality, and efficiency in a High Reliability Organization.

Day shift, 40 hours weekly. Requires High School or GED, excellent communication, and ability to prioritize multiple tasks. Proficiency in Microsoft Office is expected, with 1–2 years in team leadership, preferably in a medical setting.

Qualifications

• High School or GED (Required).
• Excellent communication skills.
• Ability to prioritize multiple tasks.
• 1–2 yrs related experience as team leader or supervisor; 6 yrs progressive related experience, preferably in a medical setting.

Responsibilities

• Supervises office staff, may include registration, clerical, administrative, unit coordinator, etc., and manages workflow and performance evaluations.
• Coordinates scheduling of patient appointments, physician coverage, calls to confirm appointments and enters daily patient charges; may maintain databases or generate reports.

Skills

Excellent communication skills

Ability to prioritize multiple tasks

Education

High School or GED

Tools

Microsoft Office

Job description

We are more than a health system. We are a belief system. We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more – in our careers and in our communities.

This position is responsible for overseeing the processes of the department on a daily basis and to ensure effective operations.

Responsibilities And Duties

• 50+% Supervision 1. Supervises office staff may include positions such as registration, clerical, administrative, unit coordinator, etc. 2. Manages workflow and delegates duties. 3. Assists manager with interviewing, hiring, training, and performance evaluations. 4. Provides leadership, direction and coaching to staff to help reach potential. 5. Trains new office staff. 6. Assists manager with daily operational needs as required. 7. Attends meetings in absence of manager. 8. Acts as resource and/or escalation point for staff, physicians, employees and managers. 9. If not maintaining/processing time sheets/payroll, oversees it.
• Administration 1. Coordinates and assists with office staff functions such as: scheduling patient appointments, physician coverage, answering phones, completing patient intakes, calling to confirm appointments and entering daily patient charges. 2. May have responsibility for maintaining a database, project s or program s on an ongoing basis. 3. May be responsible for report generation. 4. Performs miscellaneous other duties as requested.

As a High Reliability Organization (HRO), responsibilities require focus on safety, quality and efficiency in performing job duties.

The job profile provides an overview of responsibilities and duties and is not intended to be an exhaustive list and is subject to change at any time

Minimum Qualifications

High School or GED (Required)

Additional Job Description

Proficient knowledge of Microsoft Office programs (Word, Excel, PowerPoint, etc. ). Excellent communication skills. Ability to prioritize multiple tasks. 1 2 yrs. related Experience as Team Leader or supervisor with 6 yrs. progressive, related Experience , preferably in a medical setting.

Work Shift

Day

Scheduled Weekly Hours

40

Department

OBGYN Lancaster

Join us!

• if your passion is to work in a caring environment
• if you believe that learning is a life-long process
• if you strive for excellence and want to be among the best in the healthcare industry

Equal Employment Opportunity

OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment