Office Supervisor

shm; Jersey City (NJ); On-site; USD 55,000 - 75,000; Full time

Job summary

Summit Health in Jersey City is seeking an Office Supervisor to help manage an urgent care location’s administrative, financial, and operational aspects. You will work to ensure a welcoming, patient-centered environment from arrival to departure.

Responsibilities include monitoring site performance and patient flow, assisting the Practice Manager with scheduling for non‑providers, and handling ordering of medical and office supplies.

Responsibilities

• Monitoring site performance: patient visits, registration delays, follow-up after discharge.
• Assisting the Practice Manager with scheduling for non-providers.
• Ordering medical supplies, medications, vaccinations, and office supplies for the site.
• Opening and closing the site as required.

Job description

About Our Company

We\'re a physician-led, patient-centric network committed to simplifying health care and bringing a more connected kind of care.

Our primary, multispecialty, and urgent care providers serve millions of patients in traditional practices, patients\' homes and virtually through VillageMD and our operating companies Village Medical , Village Medical at Home , Summit Health , CityMD , and Starling Physicians .

When you join our team, you become part of a compassionate community of people who work hard every day to make health care better for all. We are innovating value-based care and leveraging integrated applications, population insights and staffing expertise to ensure all patients have access to high-quality, connected care services that provide better outcomes at a reduced total cost of care.

Please Note: We will only contact candidates regarding your applications from one of the following domains: @summithealth.com, @citymd.net, @villagemd.com, @villagemedical.com, @westmedgroup.com, @starlingphysicians.com, or @bmctotalcare.com.

Job Description

The Office Supervisor is responsible for assisting in managing, overseeing, and ensuring the successful administrative, financial, and operational aspects of an urgent care location. A supervisor is accountable for:

• Managing team members in partnership with Practice Manager
• Supporting a patient‑centric urgent care experience from welcome to departure of the facility and ensuring an inviting and hospitable environment
• Supporting overall functions of the site, team, and providers with day‑to‑day operations.

Essential Functions/Responsibilities

Site Management

• Managing the performance of the site; understanding at all times of how many patients have visited the site, whether there are any delays in the registration process, and what follow‑up needs to be conducted after a patient is discharged.
• Assisting the Practice Manager preparing the schedule for non‑providers
• Ordering all medical supplies, medications, vaccinations, and office supplies for the site
• Opening and closing the site as required