Office Specialist - Nelsonville Primary Care

OhioHealth Corporation; Nelsonville (OH); On-site; USD 36,000 - 42,000; Full time

Job summary

OhioHealth Corporation is seeking an Administrative Assistant to support department operations in Nelsonville, Ohio. The role encompasses patient registration, data entry, and insurance verification with variable shifts, including some weekends.

Responsibilities include scheduling, coordinating records, processing insurance paperwork, and greeting patients and visitors. Strong customer service and basic office software skills are expected; 1-2 years in healthcare settings is preferred.

Qualifications

• High school education or equivalent.
• Demonstrated customer service and telephone skills.
• Knowledge in basic word processing and spreadsheet software.
• Knowledge of insurance, registration or billing processes and medical terminology.
• 1-2 years previous secretarial experience in health care or medical office.

Responsibilities

• Performs and completes quality patient registration procedures to include patient scheduling, registration and patient billing.
• Coordinates, maintains, processes and organizes patient records; verifies information; uses information systems to record data and transcribe information.
• Responsible for insurance verification and processing of insurance paperwork; obtain pre-authorization when necessary.
• Greets patients and visitors; may schedule follow-up or other visits.
• Answers and screens calls; direct inquiries to appropriate staff member; ensure phone coverage.
• Provides general office and clerical support and coordinates office operations.

Skills

Customer service

Telephone skills

Data entry

Education

High school diploma or GED

Job description

We are more than a health system. We are a belief system. We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more - in our careers and in our communities.

Job Description Summary

Provides administrative assistance to the operations of appropriate department. Responsible for patient registration, including data entry of patient information and insurance verification. Answers telephone and directs calls appropriately. Greets customers and patients. Variable shifts including some weekends.

Responsibilities And Duties

• 1. Performs and completes quality patient registration procedures to include patient scheduling, registration and patient billing. Coordinates, maintains, processes and organizes patient records. Verifies accuracy of information. Utilizes appropriate Information Systems software to record and transcribe patient information. Maintains department databases.
• 2. Responsible for insurance verification and processing of insurance paperwork. When necessary obtains pre-authorization from insurance companies. Interacts with physician offices and other third parties to obtain all necessary paperwork.
• 3. Greets patients and visitors. May schedule patients for follow-up or other visits.
• 4. Answers and screens calls for staff. Directs inquiries to appropriate staff member. Ensures appropriate phone coverage.
• 5. Provides general office and clerical support for office. Coordinates office operations.

The job profile provides an overview of responsibilities and duties and is not intended to be an exhaustive list and is subject to change at any time

Minimum Qualifications

• High School or GED (Required)
• Additional Job Description: High school Education or equivalent. Demonstrated customer service and telephone skills. Knowledge in basic word processing and spreadsheet software. Knowledge of insurance, registration or billing processes and medical terminology. 1-2 years previous secretarial experience in health care of medical office.

Work details

• Work Shift: Variable
• Scheduled Weekly Hours : 40
• Department PCP Nelsonville

Join us!

• ... if your passion is to work in a caring environment
• ... if you believe that learning is a life-long process
• ... if you strive for excellence and want to be among the best in the healthcare industry

Equal Employment Opportunity

OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment