Office Services Specialist

Roseburg Forest Products; Springfield (OR); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

401(k) match

Paid time off & holidays

Medical, dental & vision insurance

Life & disability insurance

Mental health benefits

Job summary

Roseburg Forest Products seeks a reliable Office Services staff member to oversee daily mailroom operations and assist in all Office Services areas. Responsibilities include maintaining supplies, routing calls, greeting visitors, and supporting multiple departments.

Ideal candidates will have a high school diploma, excellent telephone etiquette, strong communication skills, and proficiency in Word and Excel. Teamwork and the ability to work independently under pressure are valued in this role.

Qualifications

• High school diploma or equivalent.

Responsibilities

• Order and manage janitorial supplies.
• Provide backup to receptionist.
• Answer and route incoming calls in a timely and professional manner.
• Greet and direct visitors and vendors.
• Distribute monthly accounting reports.
• Coordinate office maintenance items.
• Print and copy jobs.
• Back up for all Office Services functions.
• Provide additional support for various departments.
• Other tasks as needed.
• Models company core values.

Skills

Telephone etiquette

Customer service

Professional appearance

Verbal diplomacy

Word and Excel

Keyboard/ten-key

Teamwork

Written & oral communication

Education

High school diploma or equivalent

Tools

Word

Excel

Job description

Purpose

Responsible for the daily operations of the office mailroom as well as assisting in all other areas within Office Services.

Brief Description

Responsible for the daily operations of the office mailroom as well as assisting in all other areas within Office Services.

Key Responsibilities

• Order and manage janitorial supplies
• Provide backup to receptionist
• Answer and route incoming calls in a timely and professional manner
• Greet and direct visitors and vendors
• Distribute monthly accounting reports
• Coordinate office maintenance items
• Print and copy jobs
• Back up for all Office Services functions
• Provide additional support for various departments
• Other tasks as needed
• Models company core values

Required Qualifications

• High school diploma or equivalent
• Excellent telephone etiquette
• Customer service orientation
• Professional appearance
• Able to relate verbally in a tactful and diplomatic manner
• Proficiency in Word and Excel
• Excellent keyboard and ten-key skills
• Ability to work in and maintain a highly functional team environment
• Ability to communicate with a wide variety of internal and external customers
• Able to work independently
• Excellent organizational skills
• Strong written & oral communication skills
• Able to work well under pressure
• Excellent interpersonal skills

Preferred Qualifications

• Prior experience working as a receptionist

Summary

About Roseburg Forest Products

Founded in 1936, Roseburg Forest Products is a privately held company based in Springfield, Oregon. With a legacy in sustainable forestry and innovative wood products manufacturing, we are a leading North American producer of engineered wood, exterior trim, plywood, lumber, and medium density fiberboard (MDF). Our products shape and support homes, workplaces, and industries, while our timberlands protect forest health for future generations and provide high-quality wood fiber for our integrated operations.

At Roseburg, we believe in making lives better from the ground up through the products we create, the relationships we build, and the communities we support. Our team of passionate professionals value safety, integrity, and excellence in all we do. From the mill to the forest to the office, you’ll find opportunities to grow and contribute to a company that cares for people, communities, and the environment.

Learn more about who we are and what we do at www.roseburg.com.

Benefits At Roseburg

• Bonus opportunities based on company and individual performance
• 401(k) with up to 4% company match and 3% automatic company contribution
• Vacation starting at 3 weeks and 11 paid holidays per year
• Company-sponsored medical, dental, and vision insurance
• Company-paid life, AD&D, and long-term disability insurance options
• Mental health benefits for the entire family, including 8 free annual sessions per person
• Wellness programs and incentives, including biometric screenings & wellness challenges
• Paid time away from work for illness or injury, as well as paid parental bonding time
• Health Savings Account (HSA) with company contributions and Flexible Spending Account (FSA) options
• Company match for charitable contributions
• Education assistance and professional development support
• Financial and retirement counseling
• Additional voluntary benefits including pet insurance, student loan refinancing, and exclusive scholarships for child dependents, and more!

AN EQUAL OPPORTUNITY EMPLOYER INCLUDING DISABILITY AND VETERANS