Office Services & Hospitality Coordinator

Jones Walker LLP; Miami (FL); On-site; USD 42,000 - 60,000; Full time

Job summary

Jones Walker LLP in Miami seeks an Office Services & Hospitality Coordinator to support the day-to-day operations of our office. The role emphasizes creating a professional and welcoming workplace and delivering excellent client and staff service in a fast-paced environment.

You will coordinate conference room setup, mail handling, reception coverage, supplies, and events, while supporting onboarding logistics and records management as needed.

Qualifications

• Experience in office services, hospitality, reception, or facilities support.
• Strong organizational skills with attention to detail.
• Proactive, service-oriented mindset and willingness to assist across teams.
• Professional communication and interpersonal skills.
• Ability to manage multiple priorities in a fast-paced environment.

Responsibilities

• Coordinate conference room setup, hospitality, catering and refreshments for meetings and events.
• Maintain client-facing and common areas in a professional, organized, and welcoming condition.
• Manage incoming/outgoing mail, courier deliveries, and shipments.
• Stock and maintain office, kitchen, and hospitality supplies.
• Support kitchen/break room operations including coffee service.
• Serve as backup receptionist, greet visitors and answer calls.
• Coordinate with building management and vendors for office services needs.
• Assist with office events, onboarding logistics, records management, and special projects.
• Provide limited administrative support as needed.

Job description

Jones Walker LLP is seeking an Office Services & Hospitality Coordinator to support the day-to-day operations of our Miami office. This role is ideal for someone who enjoys creating a professional and welcoming workplace environment, takes pride in exceptional customer service, and thrives in a fast-paced professional setting.

As a key member of our office operations team, you will help ensure our office runs smoothly by supporting hospitality services, conference room and meeting setup, mail and package processing, reception coverage, and other operational functions that contribute to an outstanding experience for attorneys, staff, clients, and visitors.

What You\'ll Do

• Coordinate conference room setup, hospitality services, catering, and refreshments for meetings and events
• Maintain client-facing and common areas in a professional, organized, and welcoming condition
• Manage incoming and outgoing mail, courier deliveries, FedEx shipments, and other packages
• Stock and maintain office, kitchen, and hospitality supplies
• Support kitchen and breakroom operations, including coffee service and general upkeep
• Serve as backup receptionist, greeting visitors and answering incoming calls
• Coordinate with building management and vendors regarding office services needs
• Assist with office events, onboarding logistics, records management, and special projects
• Provide limited administrative support as needed

What We\'re Looking For

• Prior experience in office services, hospitality, reception, facilities support, or a similar customer-focused role
• Strong organizational skills and attention to detail
• A proactive, service-oriented approach and willingness to assist wherever needed
• Professional communication and interpersonal skills
• Ability to manage multiple priorities in a fast-paced environment
• Experience in a law firm or professional services environment is a plus

Why Jones Walker?

At Jones Walker, you\'ll be part of a collaborative team that values professionalism, excellent client service, and a positive workplace culture. This role offers the opportunity to make a meaningful impact on the daily experience of everyone who walks through our doors.

The Human Resources department will conduct interviews of qualified individuals prior to requesting a criminal background check, and no job application submitted prior to such interview shall inquire into an applicant\'s criminal history. If this position is subject to a background check for any convictions related to its responsibilities and requirements, employment will be contingent upon successful completion of a background investigation including criminal history. Criminal history will not automatically disqualify a candidate.