Office Services Coordinator in Washington, DC 20036

Amicis Global Technologies; Washington (District of Columbia); On-site; USD 20,000; Full time

Job summary

A leading company seeks an Office Services Coordinator in Washington, DC. This role involves a mix of front-desk duties, administrative support, and client concierge services. Ideal candidates have hospitality experience and strong customer service skills, working to ensure a client-ready environment for all guests.

Qualifications

• Must have hospitality or customer service experience.
• Intermediate skills with Outlook and Teams.
• Willingness to perform minor facility maintenance tasks.

Responsibilities

• Provide routine reception and administrative support.
• Maintain cleanliness and organization of office areas.
• Manage scheduling for conference rooms and equipment.

Skills

Customer Service

Interpersonal Skills

Hospitality Experience

Education

High School Diploma or GED

Tools

Microsoft Office Suite

Job description

Office Services Coordinator in Washington, DC 20036

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Office Services Coordinator in Washington, DC 20036

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Title: Office Services Coordinator Location: Washington, DC 20036 Duration: 04 Months Shift Timing: 07:45 AM - 05:00 PM (Monday - Friday) Pay Rate: $20.00/Hour on W2

Roles & Responsibilities

There are two floors that require coverage, approximately 55,000 square feet. There is both a front desk component and walkthroughs on both floors (Maintain suppliers, check for cleanliness, etc.). This role is not just sitting behind the desk all day. This is the first person along with a colleague that everyone sees. This person will be loading and running the dishwasher, minor maintenance on the coffee machine, wiping down surfaces, changing CO tanks, loading paper into printers, etc. Professional dress required.

Front facing to VIP visitors, white glove service, guest experience, also the office services, facilities maintenance , willingness to clean the coffee machine,

Must Have: Hospitality Experience and events experience (hotel, event company, high end retail, elevated food & bev industry experience etc.)

Need intermediate experience with Outlooks and Teams - managing calendars and booking conference rooms.

Soft Skills: Interpersonal skills, customer service/hospitability background, self-sufficient

What You'll Do

Works under direct supervision, provides routine reception and administrative support to an office.

Receives and directs incoming calls and visitors to appropriate personnel.

Solves routine issues and escalates accordingly.

Ability to provide general hospitality services and maintaining a client-ready reception area, conference rooms and other common areas.

Requests building and/or equipment services as needed.

Ability to perform general clerical duties such as distributing and tracking packages, posting mail and arranges messenger services as needed. Troubleshoots for missed deliveries

Schedules and coordinates meetings held within the office to include conference room reservation, equipment needed for meetings and catering.

Orders office supplies and other common use items for the office/location.

Oversees the proper maintenance of office equipment to include copiers, phone systems and printers (color and B&W).

Solves minor equipment problems independently.

Oversees the proper maintenance of off-site storage records (tape back-up and hard copy).

Maintains relationship with vendors that provide services and goods to the office.

Ensures proper coding of invoices for services or goods for expense tracking purposes.

Provides information on brokers and project or listing details for proper expense allocation.

Other duties as needed.

No formal supervisory responsibilities in this position.

Decisions made with general understanding of procedures and company policies to achieve set results and deadlines. Errors in judgment may cause short-term impact to co-workers and supervisor.

What You'll Need

High School Diploma or GED required.

Front Desk, Concierge, customer service or other hospitality experience preferred.

Minimum of one year(s) related experience (e.g. Front Desk, Concierge or Customer Service roles)

Ability to comprehend and interpret instructions, short correspondence, and memos and ask clarifying questions to ensure understanding.

Ability to write routine reports and correspondence. Ability to respond to common inquiries or complaints from clients, co-workers, and/or supervisor.

Ability to ensure cleanliness and organization of common areas and workspaces via regular office walkthroughs.

Requires basic knowledge of financial terms and principles. Ability to calculate simple figures such as percentages.

Ability to understand and carry out general instructions in standard situations.

Ability to solve problems in standard situations.

Requires basic analytical skills.

Intermediate skills with Microsoft Office Suite products such as Word, Excel, Outlook, Teams, etc.

Ability to work flexible work schedules based on business needs.

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Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Administrative

• Industries

  IT Services and IT Consulting

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