Office Services Coordinator

Brailsford & Dunlavey, Inc.; Washington (District of Columbia); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Health, dental, and prescription drug 

Cell phone reimbursement

Generous PTO

401(k) contributions

Job summary

Brailsford & Dunlavey, Inc. is seeking an Office Service Coordinator in Washington, DC. This on-site role supports office operations, events, and employee experience, ensuring a welcoming environment and smooth daily functioning.

You will work across office operations, meetings and events, onboarding, and corporate support. The ideal candidate is organized, proactive, and able to manage multiple priorities in a fast-paced professional services setting.

Qualifications

• 2+ years of experience in office administration, office coordination, workplace services, or a similar role.
• Experience in a professional services environment preferred.
• Strong written and verbal communication skills.

Responsibilities

• Serve as a welcoming first point of contact for visitors and communications.
• Manage mail, packages, shipments, office supplies, and vendor relationships.
• Monitor invoices and office-related expenditures for accuracy.
• Keep office documents, records, and shared resources organized and up to date.
• Coordinate with property management, building engineers, and vendors for maintenance and access.

Skills

Office coordination

Customer service

Communication

Multitasking

Tools

Microsoft Word

Excel

PowerPoint

Microsoft Project

Job description

Office Service Coordinator | Washington, DC | On-Site, 5 Days per Week

This is an exciting early-career opportunity to play a central role in a dynamic corporate professional services environment, while building a foundation for your career. You’ll work across office operations, events, employee experience, technology, and facilities, and gain exposure to various corporate service departments. Giving you the chance to develop a wide range of skills, discover what interests you, and explore different career paths. If you’re adaptable, organized, proactive, and someone who enjoys figuring things out, this Office Services Coordinator role may be for you!

About Brailsford & Dunlavey

Brailsford & Dunlavey (B&D) is a national planning, development, and program management advisory firm dedicated to bringing communities to life through the places where people live, learn, work, and play.
We partner with educational institutions, municipalities, and organizations across the country on complex projects that shape communities and create lasting impact. Behind that work is a team that values collaboration, curiosity, entrepreneurship, inclusion, and an unrelenting drive for excellence.

Your Day-to-Day

Office Operations & Workplace Experience

Help create an organized, professional, and welcoming office environment by:

• Serving as a welcoming first point of contact for visitors and incoming communications.
• Managing mail, packages, shipments, office supplies, kitchen supplies, and vendor relationships.
• Monitoring invoices and office-related expenditures for accuracy.
• Keeping office documents, records, and shared resources organized and up to date.
• Coordinating with property management, building engineers, and vendors to address maintenance, access, housekeeping, and other facility needs.
• Monitoring the office environment and troubleshooting issues as they arise.
• Supporting initiatives designed to increase employee engagement and connection within the physical office.

Meetings, Events & Employee Experience

Help Bring Meetings And Gatherings To Life By Coordinating

• Team meetings, workshops, lunches, happy hours, and other employee gatherings.
• Summer outings, holiday celebrations, industry functions, and special events.
• Venues, catering, vendors, invitations, RSVPs, room setup, and other event logistics.
• Meeting technology, including remote communication tools and conference room equipment.
• Training and resources that help employees use meeting technology effectively.

Employee Onboarding & Offboarding

Help create a smooth experience for employees joining or leaving B&D by:

• Coordinating onboarding activities with HR and IT.
• Ensuring equipment, system access, business cards, supplies, and other materials are ready for new hires.
• Coordinating first-day orientations and introductions.
• Supporting equipment returns and administrative access changes during offboarding.

Corporate & Firmwide Support

Provide Administrative Support Across The Organization By

• Scheduling meetings, performance reviews, and other activities.
• Preparing correspondence, documents, and presentations.
• Supporting marketing proposals and other corporate initiatives.
• Conducting research and assisting with special projects.
• Working with regional offices to facilitate communication and consistent administrative support.
• Serving as a resource to employees who need help navigating corporate-services tasks.
• Keeping leadership informed of potential issues or concerns.

What We’re Looking For

We’re Looking For Someone Who Is Organized And Detail-oriented, But Also Comfortable Figuring Things Out When The Answer Isn't Immediately Obvious. The Strongest Candidates Will Bring

• Adaptability & problem-solving: You can troubleshoot issues, adjust when priorities change, and find practical solutions when unexpected situations arise.
• A self-directed work style: You’re proactive, comfortable working independently, and able to manage competing priorities without needing constant direction.
• Strong coordination & organization: You can keep track of multiple details, deadlines, vendors, and logistics—especially when coordinating events, meetings, and employee gatherings.
• Attention to detail: You understand that the small things matter, whether you're reviewing an invoice, coordinating a shipment, preparing for an event, or managing office documentation.
• A personable approach: You enjoy working with people, build positive relationships naturally, and contribute to a welcoming and professional office environment.
• Strong communication skills: You can communicate clearly and professionally with employees, leadership, vendors, building management, and regional teams.
• Good judgment: You know when to handle something independently, when to ask questions, and when an issue needs to be escalated.
• Learning agility: You’re comfortable learning new systems, tools, and processes and adapting as the needs of the office evolve.

Qualifications

• 2+ years of experience in office administration, office coordination, workplace services, or a similar role; experience in a professional services environment preferred.
• Proficiency with Microsoft Office, including Word, Excel, and PowerPoint; Microsoft Project is a plus.
• Strong written and verbal communication skills, including proofreading and professional correspondence.
• Excellent organizational and time-management skills.
• Demonstrated ability to manage multiple priorities in a fast-paced environment.
• Strong internal customer-service orientation.

What Makes This Role Different

• Every day is different: You’ll work across office operations, employee experience, events, technology, facilities, and corporate services rather than focusing on one narrow administrative function.
• You’ll have real ownership: This role requires someone who can see what needs to be done, figure out how to get it done, and keep things moving.
• You’ll work across the organization: Build relationships with employees, leadership, HR, IT, regional offices, vendors, and property management.
• You’ll shape the workplace experience: Your work directly influences how people experience the office, from their first day at B&D to the meetings, events, and everyday interactions that bring our culture to life.

Why People Choose B&D

Impactful Mission

Work alongside teams supporting meaningful projects that shape institutions and communities nationwide.

Growth Culture

We develop leaders through mentorship and learning opportunities, supported by a dedicated Learning and Development Department. The Association for Talent Development has recognized B&D as a Champion of Learning for four consecutive years.

Top-Tier Benefits

Company-paid health, dental, and prescription coverage for employees and children, cell phone reimbursement, generous PTO, 401(k) contributions, and more.

Unique Culture

Entrepreneurship, collaboration, curiosity, inclusion, and an unrelenting drive for excellence are at the heart of everything we do.