Office Services Asst II

FedEx; Memphis (TN); On-site; USD 24,000 - 29,000; Full time

Job summary

FedEx is seeking a Mail Room & Print Center associate in Pittsburgh, PA. You will process print jobs and mail/shipments, ensuring quality and accuracy in a fast-paced environment.

Responsibilities include setting up and operating printing equipment, coordinating with vendors for maintenance, and delivering consultative customer service to meet daily goals. Shift is Monday–Friday, 7am–4pm, with a pay range of $17.74–$21.29 per hour.

Qualifications

• Two years related experience required.
• High School Diploma or GED required.
• Knowledge of Microsoft Office and web-based applications.

Responsibilities

• Process print jobs and ensure quality standards are met.
• Schedule, deliver, and provide support for projectors and laptops in Conference Rooms.
• Set up and operate printing, binding, large format printers, and related equipment.
• Coordinate with vendor for maintenance and service scheduling.
• Provide customer service using consultative skills to meet needs and find solutions.
• Process incoming/outgoing mail and shipments.
• Respond to customer service-related issues within the department.

Skills

Customer service

Time management

Attention to detail

Multitasking

Microsoft Office

Education

High School Diploma or GED

Tools

Microsoft Office

Web-based applications

Job description

Processes printing, signage, and graphic jobs for departments. Process all incoming and outgoing mail and shipments.

Essential Functions

• Processes all requested print jobs inspecting and ensuing quality standards are adhered
• Schedules, delivers, connects, and provides support for projectors and laptops in Conference Rooms.
• Sets up and operates printing, binding, large format printers and other related equipment.
• Coordinates with vendor to perform scheduled and unscheduled maintenance.
• Provide customer service experience by using consultative skills to anticipate customer needs, suggest alternatives and find solutions to meet customer needs.
• Processes all incoming/outgoing mail and shipments.
• Responds to customer service-related issues within the area department.
• Perform other duties as assigned.

Minimum Education

High School Diploma or GED required.

Related experience may offset degree requirements and related education/degree may offset experience requirements.

Minimum Experience

Two (2) years related experience required

Knowledge, Skills and Abilities

Software skills, including use of Microsoft Office software and web-based applications

Ability to follow detailed instructions to complete routine procedures and/or operate standard equipment

Customer service skills necessary to effectively and professionally respond to requests

Time management, organizational and multi-tasking skills necessary to work in a fast-paced environment, handling various tasks and changing priorities, while maintaining a high attention to detail and accuracy to achieve daily assignments and goals

Job Conditions

This position supports the Mail Room and Print Center.

Preferred Qualifications:

Must be able to lift up to 50lbs.

Pay Transparency:

Shift: Monday - Friday 7am-4pm depending on business needs

Pay:

Pay Range: $17.74 - $21.29 per hour

Additional Details:

The desired location for this position is 1000 FedEx Drive, Pittsburgh, PA 15108. Employees will be required to work at the FedEx location five days a week.

Federal Express Corporation is an Equal Opportunity Employer including, Vets/Disability.

Reasonable accommodations are available for qualified individuals with disabilities throughout the application process.

Applicants have rights under Federal Employment Laws:

• Know Your Rights
• Pay Transparency
• Family and Medical Leave Act (FMLA)
• Employee Polygraph Protection Act

E-Verify Program Participant: Federal Express Corporation participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (For U.S. applicants and employees only).

• E-Verify Notice (bilingual)
• Right to Work Notice (English) / (Spanish)