Office Services Asst II

Federal Express Corporation; Coraopolis (Allegheny County); On-site; USD 23,000 - 29,000; Full time

Job summary

Federal Express Corporation is seeking a Mail Room and Print Center Clerk to process print jobs and mailings, set up printing equipment, and provide excellent customer service in a fast-paced on-site environment.

The role supports the mail room and print center, with duties including equipment setup, maintenance coordination, and assisting with conferences. Shift is Monday to Friday, 7am–4pm, and requires lifting up to 50lbs.

Qualifications

• High School Diploma or GED required.
• Two years related experience required.
• Microsoft Office and web-based applications skills are required.
• Ability to follow detailed instructions and operate standard equipment.
• Customer service experience required.

Responsibilities

• Process print jobs and ensure quality standards.
• Schedule, deliver, and support projectors and laptops in conference rooms.
• Set up and operate printing, binding, and large format printers.
• Coordinate with vendor for maintenance.
• Provide customer service and solve client needs.
• Process mail and shipments.
• Respond to customer service issues.
• Perform other duties as assigned.

Skills

Microsoft Office

Customer service

Time management

Education

High School Diploma or GED

Tools

Large format printers

Binding equipment

Job description

Processes printing, signage, and graphic jobs for departments. Process all incoming and outgoing mail and shipments.

Essential Functions

• Processes all requested print jobs inspecting and ensuing quality standards are adhered
• Schedules, delivers, connects, and provides support for projectors and laptops in Conference Rooms.
• Sets up and operates printing, binding, large format printers and other related equipment.
• Coordinates with vendor to perform scheduled and unscheduled maintenance.
• Provide customer service experience by using consultative skills to anticipate customer needs, suggest alternatives and find solutions to meet customer needs.
• Processes all incoming/outgoing mail and shipments.
• Responds to customer service-related issues within the area department.
• Perform other duties as assigned.

Minimum Education

High School Diploma or GED required.

Related experience may offset degree requirements and related education/degree may offset experience requirements.

Minimum Experience

Two (2) years related experience required

Knowledge, Skills And Abilities

Software skills, including use of Microsoft Office software and web-based applications

Ability to follow detailed instructions to complete routine procedures and/or operate standard equipment

Customer service skills necessary to effectively and professionally respond to requests

Time management, organizational and multi-tasking skills necessary to work in a fast-paced environment, handling various tasks and changing priorities, while maintaining a high attention to detail and accuracy to achieve daily assignments and goals

Job Conditions

This position supports the Mail Room and Print Center.

Preferred Qualifications

Must be able to lift up to 50lbs.

Pay Transparency

Shift: Monday – Friday 7am-4pm depending on business needs

Pay

Pay Range: $17.74 - $21.29 per hour

Additional Details

The desired location for this position is 1000 FedEx Drive, Pittsburgh, PA 15108. Employees will be required to work at the FedEx location five days a week.

Federal Express Corporation is an Equal Opportunity Employer including, Vets/Disability.

Reasonable accommodations are available for qualified individuals with disabilities throughout the application process.

Applicants Have Rights Under Federal Employment Laws

• Know Your Rights
• Pay Transparency
• Family and Medical Leave Act (FMLA)
• Employee Polygraph Protection Act

E-Verify Program Participant: Federal Express Corporation participates in the Department of Homeland Security U.S. Citizenship and Immigration Services’ E-Verify program (For U.S. applicants and employees only).

• E-Verify Notice (bilingual)
• Right to Work Notice (English) / (Spanish)