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A growing company in Nashville, TMG seeks dedicated team members for customer service and office support roles. Responsibilities include managing customer inquiries, overseeing mailroom functions, and ensuring office facilities run smoothly. Ideal candidates are proactive, adaptable, and have a high school diploma with relevant experience. Join a dynamic team committed to excellent service and support across multiple locations.
Now is a great time to join our growing company! The Millennium Group (TMG) is an award winning business process outsourcing firm focused on print, mail, document scanning, reception, and related office support services for Fortune 500 companies, professional service firms, and institutions of higher education. TMG is looking for highly motivated, enthusiastic team players interested in a career rather than just a job. With a team of over 1,500 nationwide associates, TMG is seeking an individual who can uniquely contribute to our 30+ years of success in the industry.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Customer Service: Maintain a functional, staffed customer service area. Provide reception coverage and manage client interactions, including handling difficult customers.
Mailroom & Office Support: Perform all mailroom functions (sorting, distributing, and handling mail) and assist with office services like copy requests and work tickets, especially during breaks or coverage.
Equipment & Facility Management: Ensure proper operation and maintenance of office equipment, report issues, and oversee general kitchen/pantry appliance upkeep. Coordinate repairs for plumbing, refrigeration, or other facility needs.
Backup & Flexibility: Act as a backup for all staff functions and different locations, adapting to changes in duties and coverage as needed.
Key Responsibilities:
Qualifications: