Office Services Associate

Lockton; Overland Park (KS); On-site; USD 32,000 - 42,000; Full time

Job summary

Lockton Affinity in Overland Park, KS seeks an Office Services Associate to sort, distribute, and dispatch mail and written communications. You will manage office supplies, including letterhead and toner, and coordinate service calls for office equipment.

Responsibilities include setting up conference rooms, assisting with daily operations, and ensuring confidentiality of opened mail. Strong typing, MS Word/Excel skills, and the ability to lift up to 50 lbs are required.

Qualifications

• High school diploma or equivalent
• Typing 30 wpm
• MS Word & Excel experience preferred
• Ability to lift 30-50 pounds and stand for extended periods
• Ability to meet time-sensitive deadlines

Responsibilities

• Sorts and delivers incoming mail to departments.
• Scans mail for remote Associates and handles outgoing mail.
• Seals and meters outgoing mail and validates postage procedures.
• Orders and restocks office supplies and break room items.
• Plays back-up for answering calls and greets guests.

Skills

Typing 30 wpm

Customer service mindset

Multitasking

Attention to detail

Ability to lift 30-50 lbs

Education

High school diploma or equivalent

Tools

MS Word

MS Excel

Job description

Lockton Affinity, located in Overland Park, is seeking an Office Services Associate to join our Office Services team. This role would sort, distribute, and dispatch all incoming and outgoing mail and written communication. They would order and maintain all office supplies, including but not limited to letterhead, envelopes, toner, etc. Other responsibilities include placing calls for service and repairs on office equipment.

• Sorts incoming mail and delivers to specified departments.
• Scans mail to remote Associates.
• Collects outgoing mail from department locations.
• Seals and meters outgoing mail.
• Quality checks outgoing mail for appearance and validates USPS guidelines are being followed for current pre-sort postage procedures.
• Orders and re-stocks office supplies and break room supplies as needed.
• Protects the confidentiality of information found in opening incoming mail.

OTHER RESPONSIBILITIES

• Calls for repairs on office equipment; photocopy machine, mail machine, folding machine, fax machine.
• Patrols conference rooms and sets them up for meetings when requested by providing coffee, soda and water.
• Cleans, sets up and stocks work cubicles for new associates or current associates relocating to another work area.
• Prepares written correspondence, reports, and memos as requested.
• Serves as a backup with answering incoming communication lines and greeting guests.
• Performs other work‑related duties as assigned.

• High school diploma or equivalent education and/or experience.
• Ability to operate alphanumeric keyboard, and to type 30 wpm.
• Microsoft Word & Excel experience preferred.
• Ability to use MS office and internet to order supplies, track inventory and prepare FEDEX labels.
• Physical ability to: lift materials, boxes, and other items within the range of 30 to 50 pounds; use two‑wheel dolly to transport heavier items and push a fully loaded mail cart around the office. Ability to grasp ten pounds of material and extend arms above the head and stand up most of the day.
• Ability to meet time sensitive deadlines.
• Must have strong value of service to others and be able to work with associates at all levels of responsibility.
• Ability to perform multiple tasks simultaneously with ability to respond and refocus quickly.
• Ability to understand and carry out verbal and written instructions.