Office Service Associate (9am-5:30pm)

The Millennium Group; Charlotte (NC); On-site; USD 30,000 - 45,000; Full time

Job summary

An established industry player is seeking motivated individuals to join their team in a role focused on mail and office support services. This position involves handling materials in the Mail Center, performing digital mail tasks, and ensuring safety procedures are followed. Ideal candidates will have a strong customer service orientation, excellent communication skills, and the ability to work both individually and in a team environment. Join a company with over 30 years of success and contribute to a collaborative workplace where your efforts make a significant impact.

Qualifications

• 2-5 years of experience in Mail/Print services preferred.
• Excellent customer service skills and a can-do attitude.

Responsibilities

• Handle all materials received in the Mail Center and process them.
• Perform digital mail tasks including scanning and emailing documents.

Skills

Customer Service

Communication Skills

Attention to Detail

Microsoft Office

Mail Handling

Education

High School Diploma or GED

Tools

Microsoft Word

Microsoft Excel

Job description

Now is a great time to join our growing company! The Millennium Group (TMG) is an award-winning business process outsourcing firm focused on print, mail, document scanning, reception, and related office support services for Fortune 500 companies, professional service firms, and institutions of higher education. TMG is looking for highly motivated, enthusiastic team players interested in a career rather than just a job. With a team of over 1,500 nationwide associates, TMG is seeking an individual who can uniquely contribute to our 30+ years of success in the industry.

Responsibilities:

• Handle all materials received in the Mail Center (receive, review, receipt, document, process, prepare, identify, separate, deliver, transport, etc.).
• Perform task
• Handle all materials received in the Mail Center (receive, review, receipt, document, process, prepare, identify, separate, deliver, transport, etc.).
• Perform task for digital mail. (scan mail, save as pdf file, email the saved file to the recipient, follow up for instructions, monitor retention of original documents.)
• Deliver, pickup, and transport materials within, between, to, and from various departments and buildings.
• Deliver office supplies and copy paper.
• Inspect deliveries for suspicious or threatening items.
• Pickup outbound boxes and packages from internal customer locations.
• Ability to sort items into categories according to established methods.
• Prepare items for processing, shipment or transportation.
• Enter activity data in logs, maintain records.
• Ensure all safety procedures are followed at all times.
• Prepare and process outbound courier shipments using computer or service provider's equipment (such as FedEx).
• Ability to cross train on other roles within department; responsible for carrying out other duties as appropriate due to staff absences or at the discretion of management.
• Other duties as assigned by manager.

Qualifications:

• High School diploma or equivalent (GED).
• Minimum of 2-5 years Mail/Print services related experience preferred with knowledge of commonly used Office Services procedures.
• 1-3 years' experience with Microsoft Office Software (Word, Excel, etc.).
• Excellent customer service skills; must possess a "can do" attitude.
• Excellent communication skills both verbal and written.
• Ability to effectively work individually or in a team environment.
• Competency in performing multiple functional tasks.
• Attention to detail.
• Ability to handle mail or hand cart, as well as flatbed.
• Must be able to lift up to 50 pounds.