Office Service Assistant: P&P District #12 Staunton #P1213

DHRM; Staunton (VA); On-site; USD 35,000 - 46,000; Full time

Job summary

DHRM in Staunton is seeking an Office Service Assistant to perform essential clerical and administrative duties. The role includes data entry into agency systems, filing, and professional greeting of visitors and callers.

Strong keyboarding, attention to detail, and dependability are required, with a focus on accurate records and efficient office workflow within a large department.

Qualifications

• Detail-oriented professional with administrative support experience and data entry skills.
• Recent customer service experience preferred with MS Office proficiency.
• Familiarity with office equipment and strong keyboarding abilities.

Responsibilities

• Provide clerical and administrative support to Probation and Parole staff.
• Key reports and correspondence from drafts and maintain files.
• Greet and assist visitors and callers, support fiscal operations.

Skills

Administrative support

Customer service

MS Office

Multi-line phones

Keyboarding

Attention to detail

Research

Proofreading

Dependability

Education

Office administration coursework

Criminal justice/law office exposure

Tools

Case-management databases

Job description

Title: Office Service Assistant: P&P District #12 Staunton #P1213

State Role Title: Admin and Office Spec II

Hiring Range: $35,280.00 - $45,705.00

Pay Band: 2

Agency: Dept of Corr - Central Admin

Location: Staunton P&P

Agency Website: www.vadoc.virginia.gov

Recruitment Type: General Public - G

Job Duties

Provides essential clerical and administrative support to Probation and Parole Services staff by accurately keying reports and correspondence from drafts, maintaining and organizing files, and professionally greeting and assisting visitors and callers. Efficiently performs keyboarding tasks, including precise data entry into agency data systems, while also supporting fiscal operations to ensure smooth and effective office workflow. This role is vital in facilitating communication, record-keeping, and overall administrative functions within the department.

Minimum Qualifications

Detail-oriented professional with experience providing administrative support, including data entry, filing, and related duties in a professional environment. The ideal candidate will have recent customer service experience, proficiency with MS Office applications, and familiarity with office equipment such as multi-line telephones and computers. Strong keyboarding skills, attention to detail, research and proofreading abilities, and dependability are essential. The ability to work efficiently in a large office setting, maintain accuracy, and meet deadlines as required. Valid Drivers License

Additional Considerations

Advanced knowledge and relevant coursework, training, certification, or work experience in office administration or a related field. The ideal applicant will have hands-on experience working with case-management databases or other automated database systems beyond standard MS Office applications. Prior administrative experience within a criminal justice, court, or law office environment.

Special Instructions

You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.

If selected as a finalist with the VADOC, candidates can expect the following:

Background Investigation Requirements: All applicants are subject to a background investigation. Investigations may include fingerprint checks (State Police, FBI); local agency checks; employment verification; verification of education (relevant to employment); credit checks; and other checks based on the position.

Drug Testing Requirements: Applicants applying to a designated safety sensitive position are subject to a pre-employment drug screen. Marijuana use is prohibited for positions that require possession of a firearm or a Commercial Driver’s License in the performance of official duties such as Corrections Officers, Probation Officers, Tractor Trailer Drivers and others.

Application Requirements: Application and/or résumé for this position are only accepted electronically through the Commonwealth of Virginia’s Electronic Recruitment System. All applications should be submitted by 11:55pm on the closing date for the position. Mailed, emailed, faxed, or hand delivered applications and/or résumés will not be accepted. The decision to interview an applicant is based solely on the information received for this position from the electronic application and/or résumé.

Layoff Preferences: Applicants who possess an Interagency Placement Screening Form (Yellow Form) or a Preferential Hiring Form (Blue Form) as issued under the Department of Human Resources Management (DHRM) Policy 1.30 Layoff (Commonwealth of VA employees only) MUST attach these forms when submitting their state application and/or résumé.

VADOC is an EEO employer and is committed to supporting workforce diversity, equitable opportunities and inclusivity. Reasonable accommodations are available upon request.

VADOC values our Veterans and encourages all to apply and receive preference in the hiring process. AmeriCorps, Peace Corps, and other nation service alumni are also encouraged to apply. Click here for more information: Virginia Values Veterans (V3) Program - Virginia Department of Veterans Services.

Contact Information

Name: Human Resources

Phone: [phone]

Email: EMAILED APPLICATIONS/RÉSUMÉS / WILL NOT BE ACCEPTED FOR THIS POSITION

In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.

Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.

Advertised: 30 Sep 2026 Eastern Daylight Time
Applications close: 16 Oct 2026 Eastern Daylight Time