Office Representative - State Farm Agent Team Member

Talentify; Woodstock (GA); On-site; USD 35,000 - 100,000; Full time

Benefits offered by this job

Salary plus commission/bonus

Paid time off

Growth potential/Advancement

Job summary

State Farm agent role in Woodstock, GA is a customer-facing position focused on building relationships and delivering service in person. You will assist customers with insurance availability, eligibility, coverages, policy changes, transfers, and billing clarifications.

The role emphasizes friendly, proactive customer service, needs-based education on insurance options, and a compensation package with salary plus commission/bonus. Licensing is required to progress.

Qualifications

• Excellent communication skills across written and spoken channels.
• Self-motivated with proactive problem-solving abilities.
• Detail oriented with a focus on customer service quality.
• Ability to work in a team and relate well to customers.
• Willingness to obtain required Property/Casualty and Life/Health licenses.

Responsibilities

• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, and friendly customer service for insurance availability and billing questions.
• Educate customers about insurance options using a needs-based review process.

Skills

Excellent communication

Self-motivated

Detail oriented

Problem solving

Customer service

Team oriented

Relationship building

Job description

Responsive recruiter

Position Overview

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.

As an Agent Team Member, you will receive...

• Salary plus commission/bonus
• Paid time off (vacation and personal/sick days)
• Valuable experience
• Growth potential/Opportunity for advancement within my agency

Requirements

• Excellent communication skills - written, verbal and listening
• Self-motivated
• Detail oriented
• Proactive in problem solving
• Dedicated to customer service
• Ability to work in a team environment
• Ability to effectively relate to a customer
• Property and Casualty license (must be able to obtain)
• Life and Health license (must be able to obtain)

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

Compensation: $35,000.00 - $100,000.00 per year

My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Woodstock, GA and help customers with their insurance and financial services needs, including:

• Auto insurance
• Home insurance
• Life insurance
• Retirement planning

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.