Office Representative - State Farm Agent Team Member

Chris Bryan - State Farm Agent; Roselle (IL); On-site; USD 36,000 - 60,000; Full time

Job summary

State Farm Agent Team Member in Roselle, IL is seeking an Office Representative to focus on customer relationships and insurance services. You will handle inquiries about coverage, billing, and policy changes, while proactively developing leads and scheduling appointments to meet client needs.

The role emphasizes sales-focused activities and a customer-first approach, with licensing that can be obtained after joining the team.

Qualifications

• Sales experience is preferred.
• Customer-focused with strong communication.
• Enthusiastic about insurance and financial products.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service, including inquiries about insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.

Skills

Sales experience

Customer service

Communication skills

Education

Property and Casualty license

Life and Health license

Job description

Future Opening: Office Representative - State Farm Agent Team Member

Position Overview

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.

Requirements

• Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
• Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams
• Property and Casualty license (must be able to obtain)
• Life and Health license (must be able to obtain)

If you are motivated to succeed and can see yourself in this role, pleasecomplete our application. We will follow up with you on the next steps inthe interview process.

This position is with a State Farm independent contractor agent, not with State Farm InsuranceCompanies. Employees of State Farm agents must be able to successfully complete anyapplicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Roselle, IL and help customers with their insurance and financial services needs, including:

• Home insurance
• Life insurance

This position may require you to work certain evenings (for marketing/events) and/or Saturdays. Can you work this schedule? *