Office Receptionist

Serenity Health Care; Phoenix (AZ); On-site; USD 30,000 - 40,000; Full time

Job summary

Serenity Health Care is hiring an office receptionist for their Gilbert, AZ office. The role involves connecting with clients, ensuring a positive experience, and performing various office tasks. Candidates should possess excellent communication skills and a high school diploma. This full-time position offers competitive wages and comprehensive benefits, including medical insurance, paid time off, and career advancement opportunities.

Benefits

Career Advancement Opportunity

Competitive Wages

Medical, Vision, and Dental Insurance

Paid Time Off

10 Major Holidays Off

401k

Employee Referral Program

Qualifications

• Proven ability to multitask in a fast-paced environment.
• 1+ year of customer service or reception experience required.
• Excellent verbal and written communication skills.

Responsibilities

• Update and verify customer information upon each visit.
• Create rapport with customers, remembering names and interests.
• Ensure positive customer experience with support and compassion.

Skills

Communication

Interpersonal Skills

Attention to Detail

Education

High School Diploma/GED

Job description

1 month ago Be among the first 25 applicants

Location: Gilbert, AZ

Are you someone who enjoys connecting with clients/customers? Then this opportunity is for you! Serenity is seeking an office receptionist for our Gilbert, AZ office to join our team and drive success within our clinic. The position is customer-focused, requiring excellent communication and interpersonal skills to provide an exceptional experience for our clients. Your attention to detail and proactive approach will contribute to a smooth and seamless client journey, leaving a lasting positive impression on everyone who visits our clinic.

Trigger Warning: Working with suicidal patients, listening to trauma from PTSD patients, and supporting these patients may be triggering for some people.

Perks at Serenity:

• Career Advancement Opportunity
• Competitive Wages
• Medical, Vision, and Dental Insurance (Serenity covers 90% of your insurance premium)
• Paid Time Off
• 10 Major Holidays Off
• 401k
• Employee Referral Program

Responsibilities:

• Update and verify customer information upon each visit.
• Help customers feel valued by creating rapport, remembering their names, interests, and stories.
• Answer questions, address worries, respect boundaries, and be sensitive to each person’s individual challenges.
• Ensure positive customer experience by providing support and compassion.
• Rotate through various office tasks throughout the day.

Qualifications:

• High School Diploma/GED.
• Excellent verbal and written communication, basic math skills.
• Proven ability to multitask in a fast-paced environment.
• 1+ year of full-time customer service, reception, or personal customer service industry experience.

About Serenity:

Serenity is a leader in healthcare technology, using advanced medical devices to give patients long-term success even when other treatments have failed. We support evidence-based research and proven results, striving daily to help patients regain their lives through revolutionary healthcare technology.

Job Details:

• Full-time (3 13-hour shifts)
• Office Hours: Monday-Friday 6 am-8 pm, Saturday 7 am-7 pm
• This position is contingent on successfully completing a criminal background check upon hire.

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Administrative

Industry

• Mental Health Care

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