Office Operations Supervisor

Heartland Family Service; Council Bluffs (IA); Hybrid; USD 26,000 - 31,000; Full time

Job summary

Heartland Family Service is seeking an Administrative Support role to provide office management and supervision for the Iowa Peer Center Programs. The role handles structured administrative duties, client interactions, and general office operations under leadership guidance.

The position includes coordinating staff training, ensuring office efficiency, and performing front desk duties as needed. This is a full-time daytime role based at the organization’s Iowa site.

Qualifications

• 1-3 years of relevant office management experience.
• Equal Opportunity Employer statement and compliance are expected.

Responsibilities

• Supervise support staff, schedule, and trainings.
• Provide front desk coverage and office openings/closings.
• Improve office processes and meet program needs.
• Order supplies and maintain equipment.
• Conduct monthly facility audits and report to management.
• Support reporting and data collection for the programs.

Skills

Office management

Staff supervision

Front desk / customer service

Computer skills

Tools

MS Office

Job description

Heartland Family Service is seeking an Administrative Support role to provide office management and supervision for the Iowa Peer Center Programs. The role handles structured administrative duties, client interactions, and general office operations under leadership guidance.

The position includes coordinating staff training, ensuring office efficiency, and performing front desk duties as needed. This is a full-time daytime role based at the organization’s Iowa site.