Office Operations Interns

Missionhealthcare; United States; Remote; USD 21,000 - 30,000; Part time

Job summary

Mission Healthcare Support Center is offering a paid summer internship for current high school students to gain hands-on experience in a Home Health/Healthcare administrative environment. This role is ideal for students interested in learning how healthcare support teams operate, building professional skills, and contributing to intentional office projects.

You will gain exposure to healthcare support center operations, professional communication experience, and practical insight into healthcare

Qualifications

• Current high school student (preferably junior or senior).
• Interest in healthcare administration, home health, and/or hospice.
• Reliable, responsible, and professional.
• Comfortable using computers and phones for basic tasks.

Responsibilities

• Conduct welcome calls to new patients and their families, providing a positive first impression and introducing services.
• Reach out to patients discharged 31+ days ago to maintain relationship and see if additional services are needed.
• Document patient interactions accurately and maintain confidentiality in accordance with HIPAA guidelines.
• Communicate with clinical team to relay information if patient has additional needs or concerns.
• Provide compassionate and professional customer service during all patient interactions.
• Complete special projects and ad hoc tasks as needed to support business operations.
• Observe and learn from nurses, therapists, sales and administrative staff to understand home health and hospice operations.

Skills

High school student

Healthcare administration interest

Reliable and professional

Computer and phone proficiency

Job description

Mission Healthcare, located in seven states, is the largest home health and hospice company in the western United States. We have a critical mission-to take care of our people. We provide a comprehensive array of services that meet the needs of patients and families across the healthcare continuum. We believe our people, partners, patients and their families deserve care delivered with C ompassion, A ccountability, R espect, E xcellence and S ervice (CARES), Mission Healthcare's core values. By joining our team, you will have the opportunity to impact patient's lives daily and grow your career in a culture of collaboration, compassion, and commitment. We are excited to continue to grow our mission family!

Mission Healthcare offers competitive benefit packages designed to support the well‑being of our team.

Benefits Available to All Benefit-Eligible Employees

• 401(k) retirement savings plan
• Mileage reimbursement
• Employee Assistance Program (EAP)
• Paid vacation, sick leave, and holidays
• Tuition Reimbursement
• Relocation Assistance

Additional Benefits for Employees Regularly Scheduled 30+ Hours per Week:

• Medical, dental, and vision insurance
• Flexible Spending & Health Savings Accounts
• Disability, life, and AD&D insurance
• Pet insurance

Position Title: Office Operations Intern Location Based : Remote

Duration : 12 weeks

Schedule/Hours: Monday- Friday (20-25 hours per week)

About the Role:

Mission Healthcare Support Center is offering a paid summer internship for current high school students to gain hands‑on experience in a Home Health/Healthcare administrative environment! This role is ideal for students interested in learning how healthcare support teams operate, building professional skills, and contributing to intentional office projects.

Key Responsibilities:

• Conduct welcome calls to new patients and their families, providing a positive first impression and introducing services.
• Reach out to patients discharged 31+ days ago to maintain relationship and see if additional services are needed.
• Document patient interactions accurately and maintain confidentiality in accordance with HIPAA guidelines.
• Communicate with clinical team to relay information if patient has additional needs or concerns.
• Provide compassionate and professional customer service during all patient interactions.
• Complete special projects and ad hoc tasks as needed to support business operations.
• Observe and learn from nurses, therapists, sales and administrative staff to understand home health and hospice operations.

What You'll Gain:

• Exposure to healthcare support center operations
• Professional communication experience
• Experience using office software and tools
• Practical insight into healthcare administration

Qualifications:

• Current high school student (preferably junior or senior)
• Interest in healthcare administration, home health, and/or hospice
• Reliable, responsible, and professional
• Comfortable using computers and phones for basic tasks

At Mission Healthcare, we believe in fostering an inclusive workplace where diversity is valued and every employee feels respected, accepted, and empowered. We are committed to building a diverse team and creating an environment that promotes equity and belonging.

Equal Opportunity & Veteran‑Friendly Employer:

We are proud to be an equal‑opportunity employer committed to building inclusive, compassionate healthcare teams. We do not discriminate based on race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, or any other legally protected characteristic. All employment decisions are based on qualifications, merit, and business need.

Veterans and military spouses are encouraged to apply. As a veteran‑friendly employer and proud participant in the We Honor Veterans Association , we recognize and value the leadership, teamwork, adaptability, and service‑driven experience military‑connected individuals bring to patient‑centered care and healthcare environments.

Accessibility Commitment:

We strive to make our hiring process accessible to all. If you require accommodations at any stage of the employment process due to a disability, please do not hesitate to let us know how we can best meet your needs.

Inclusion Efforts:

We continually work to enhance our practices by actively combating discrimination and advancing fairness and inclusivity. We encourage applicants from historically underrepresented groups to apply and join us in our mission to diversify our team and foster an environment where diverse perspectives are embraced, and every employee is given the opportunity to thrive.

Your Voice Matters:

Mission Healthcare values your voice. We believe in maintaining a dialogue about diversity and inclusion within our teams and welcome your perspectives and innovative ideas. Together, we aim to build a workplace that reflects the communities we serve and a culture where ever