Office Operations Assistant - Heart Lung Pulmonology

Ascension Healthcare; Appleton (WI); On-site; USD 35,000 - 45,000; Full time

Job summary

A leading healthcare organization in Appleton is seeking a dedicated administrative support professional for their Heart Lung Pulmonology department. The role involves providing clerical assistance to patients and ensuring smooth operations within a medical setting. Join a team committed to delivering compassionate care and enjoy various benefits including paid time off, health insurance options, and retirement plans.

Benefits

Paid time off (PTO)

Health insurance options

Retirement benefits

Long-term & short-term disability

Employee assistance programs (EAP)

Parental leave & adoption assistance

Tuition reimbursement

Qualifications

• 1 year of applicable cumulative job specific experience required.

Responsibilities

• Provides administrative and clerical support to patients and customers.
• Greets patients, checks them in and out, and verifies documentation.
• Obtains insurance authorizations and schedules patient appointments.

Skills

Customer Service

Education

High School diploma

Job description

**Details**

+ **Department: Heart Lung Pulmonology**

+ **Schedule: M-F 7:30am - 5pm (3 days 1 week, 2 the next)**

+ **Hospital: Ascension St Elizabeth**

+ **Location: Appleton, WI**

**Benefits**

Paid time off (PTO)

Various health insurance options & wellness plans

Retirement benefits including employer match plans

Long-term & short-term disability

Employee assistance programs (EAP)

Parental leave & adoption assistance

Tuition reimbursement

Ways to give back to your community

_Benefit options and eligibility vary by position. Compensation varies based on factors including, but not limited to, experience, skills, education, performance and salary range at the time of the offer._

**Responsibilities**

Works in a customer service capacity providing administrative and clerical support to patients and customers in a medical setting.

+ Greets patients and visitors, checks patients in and out, and obtains necessary documentation. Verifies and enters demographic information.

+ Obtains and verifies insurance authorizations/precertification. Completes medical record release requests and schedules/confirms patient appointments.

+ Enters, reviews and submits charges for patient procedures and services daily. Collects co-payments and reconciles all daily reports and deposits for accuracy.

+ Provides general office and clerical support to assigned area.

**Requirements**

Education:

+ High School diploma equivalency OR 1 year of applicable cumulative job specific experience required.

+ Note: Required professional licensure/certification can be used in lieu of education or experience, if applicable.

**Additional Preferences**

No additional preferences.

**Why Join Our Team**

Ascension Wisconsin has been providing rewarding careers to healthcare professionals since 1848. Operating 17 hospital campuses and over 100 related healthcare facilities from Racine to Appleton, you will find opportunities that allow you to create a career path you love, all while delivering compassionate, personalized care to the communities we serve.

Ascension is a leading non-profit, faith-based national health system made up of over 134,000 associates and 2,600 sites of care, including more than 140 hospitals and 40 senior living communities in 19 states.

Our Mission, Vision and Values encompass everything we do at Ascension. Every associate is empowered to give back, volunteer and make a positive impact in their community. Ascension careers are more than jobs; they are opportunities to enhance your life and the lives of the people around you.

**Equal Employment Opportunity Employer**

Ascension will provide equal employment opportunities (EEO) to all associates and applicants for employment regardless of race, color, religion, national origin, citizenship, gender, sexual orientation, gender identification or expression, age, disability, marital status, amnesty, genetic information, carrier status or any other legally protected status or status as a covered veteran in accordance with applicable federal, state and local laws.

For further information, view the EEO Know Your Rights (English) (https://www.eeoc.gov/sites/default/files/2022-10/22-088\_EEOC\_KnowYourRights\_10\_20.pdf) poster or EEO Know Your Rights (Spanish) (https://www.eeoc.gov/sites/default/files/2022-10/22-088\_EEOC\_KnowYourRightsSp\_10\_20.pdf) poster.

As a military friendly organization, Ascension promotes career flexibility and offers many benefits to help support the well-being of our military families, spouses, veterans and reservists. Our associates are empowered to apply their military experience and unique perspective to their civilian career with Ascension.

Pay Non-Discrimination Notice (https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp\_%20English\_formattedESQA508c.pdf)

Please note that Ascension will make an offer of employment only to individuals who have applied for a position using our official application. Be on alert for possible fraudulent offers of employment. Ascension will not solicit money or banking information from applicants.

**This Ministry does not participate in E-Verify and therefore cannot employ STEM OPT candidates.**