Office Operations & Administrative Manager

System One; Charlotte (NC); On-site; USD 75,000 - 85,000; Full time

Job summary

TeamPeople, a division of System One, is seeking an experienced operations coordinator to provide support across project intake, data accuracy, and invoicing for broadcast and live event workflows.

The role emphasizes maintaining workflow discipline, organizing information from planners and stakeholders, and ensuring on-time progress while collaborating with cross-functional teams to resolve blockers and improve reporting.

Qualifications

• 5+ years in operational/administrative roles in process-driven environments.
• Experience supporting finance-related processes including invoicing, forecasting, reporting.
• SharePoint experience required.
• Broadcast or live event background preferred but not required.

Responsibilities

• Organize and manage intake information from planners and stakeholders.
• Track work in motion, manage dependencies, and drive tasks to resolution.
• Enter and maintain accurate data within SharePoint lists and forms.
• Monitor status changes and metadata to ensure data integrity.
• Submit invoices into internal finance systems and monitor progress.
• Support forecasting inputs, financial tracking, and reporting processes.
• Navigate cross-functional teams to identify ownership and blockers.

Skills

Organizational skills

Attention to detail

Excel

Outlook

Communication

Proactive

Problem solving

Ownership

Multi-tasking

Tools

SharePoint

Job description

Type: Full Time

Posted Date: 2026-02-17

Pay Range: 75000.00 - 85000.00 USD per year

Primary Function

Provide operational support across project intake, data accuracy, vendor processes, invoicing, and internal reporting. This role serves as a business support and enablement function, maintaining workflow discipline across systems used by the Broadcast and Event Support team while ensuring consistent forward progress across requests and projects. The position follows a standard 9-5 cadence and focuses on managing incoming work, tracking dependencies, solving problems, and closing operational gaps.

Duties & Responsibilities

• Organize and manage intake information from planners and stakeholders
• Perform proactive follow-up to collect missing details and ensure completeness
• Track work in motion, manage dependencies, and drive tasks through to resolution
• Enter and maintain accurate data within SharePoint lists and form-based workflows
• Monitor status changes, required fields, and metadata to ensure data integrity
• Maintain SharePoint lists, libraries, and document standards
• Run recurring reports and support ongoing reporting, metrics tracking, and light data analysis
• Track vendor usage, quotes, SOWs, and compliance documentation
• Submit invoices into internal finance systems and monitor progress through completion
• Support forecasting inputs, financial tracking, and reporting processes
• Maintain logs for broadcast activity and operational tracking
• Provide administrative and operational support tied to broadcast and live event workflows
• Navigate cross-functional teams to identify ownership, resolve blockers, and elevate when necessary

Skills & Qualifications

• Strong organizational skills with the ability to manage multiple workflows simultaneously
• High attention to detail and accuracy in data entry and reporting
• Proficiency in Excel and Outlook; comfort working within structured systems and tools
• Clear, concise written and verbal communication
• Self-sufficient, proactive, and solutions-oriented mindset
• Ability to track down information, drive clarity, and ensure accountability across stakeholders
• Strong problem-solving skills with a focus on execution and follow-through
• Demonstrates strong operational discipline and ownership of end-to-end workflows
• Comfortable navigating complex organizations and managing competing priorities
• Proactively drives work forward with minimal oversight
• Maintains a high level of organization, persistence, and attention to detail
• Focused on enabling team efficiency and ensuring consistent execution and delivery

Education & Experience

• 5-7+ years of experience in operational, administrative, or coordinator-type roles within finance, technology, healthcare, or other process-driven enterprise environments strongly preferred
• Background supporting finance-related processes including invoicing, forecasting, reporting, and data tracking
• Experience managing workflows, tracking requests, and supporting cross-functional teams
• SharePoint experience
• Broadcast or live event experience is preferred but not required

Customer Service Commitment

TeamPeople, a division of System One, is an organization dedicated to providing superior customer service. Outstanding customer service encompasses everything from performing the technical, creative and operational aspects of our jobs to the best of our ability, to going the extra mile to assist our customers and colleagues in any way. TeamPeople not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

We respect, value and celebrate the unique attributes, characteristics and perspectives that make each person who they are. We also believe that bringing diverse individuals together allows us to collectively and more effectively address the issues that face our customers. It is our aim, therefore, that our partners, strategies and investments reflect these core values. TeamPeople is dedicated to providing superior customer service and is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.

TeamPeople, a division of System One, is an organization dedicated to providing superior customer service. Outstanding customer service encompasses everything from performing the technical, creative and operational aspects of our jobs to the best of our ability, to going the extra mile to assist our customers and colleagues in any way. TeamPeople not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

We respect, value and celebrate the unique attributes, characteristics and perspectives that make each person who they are. We also believe that bringing diverse individuals together allows us to collectively and more effectively address the issues that face our customers. It is our aim, therefore, that our partners, strategies and investments reflect these core values. TeamPeople is dedicated to providing superior customer service and is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.