Office of Strategy Management - Senior Associate

Yale New Haven Health; New Haven (CT); On-site; USD 75,000 - 110,000; Full time

Job summary

Yale New Haven Health Services Corp. is seeking an analytics professional to support projects aimed at improving efficiency and cost savings across the health system.

You will develop market assessments, analyze national, state, and local healthcare trends, and provide data-driven recommendations to senior leadership. The role involves creating maps, reports on physician utilization, and coordinating cross-functional analyses to enhance strategic planning and program performance.

Qualifications

• Excellent analytical and quantitative skills.
• Ability to conduct various types of analysis including: process, marketplace, organizational financial, operational and staffing.
• Ability to organize activities and establish priorities.
• Excellent verbal and written communication skills.
• Ability to navigate across departments and delivery networks to achieve results.
• Proficient with computer information systems, data manipulation and reporting, demographics, such as Crimson Market Advantage, Maptitude or other mapping software, inpatient and outpatient calculators/forecasters, pivot tables, Microsoft Word, Excel, Access and PowerPoint.

Responsibilities

• Works with departmental resources to identify opportunities for improvement using qualitative and quantitative analysis.
• Creates reports on physician utilization trends for clinical program planning and market analyses; reviews reports with stakeholders for proper interpretation.
• Develops market-based and clinical program analyses using state data sets and internal data to identify trends and changes.
• Creates maps to visually display data points and key information, including locations of healthcare facilities.
• Conducts required research to support assigned projects and develops meaningful analyses to support changes in operations.
• Prepares business proposals and presentations to communicate analysis to stakeholders and gain buy-in on improvements.
• Provides project management support to optimize clinical program planning and performance.
• Develops detailed project plans to ensure timely implementation of process improvements.
• Participates in regulatory processes and reporting across the health system.
• Develops executive summaries, memos, and deliverables and gains cross-functional alignment.

Skills

Analytical thinking

Quantitative skills

Communication skills

Excel & PowerPoint

Mapping software

Education

Bachelor's degree in Business Analytics, CS, Information Management, or Healthcare-related field

Master's degree in Healthcare Administration, Business Administration, Analytics, or related field preferred

Tools

Crimson Market Advantage

Maptitude

SPARCS

Vizient ODB/CDB

Sg2

Pivot tables

Excel

PowerPoint

Access

Job description

Overview

To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day.

Responsible for supporting projects and initiatives designed to improve efficiency and/or achieve cost savings across Yale New Haven Health System (YNHHS). Demonstrates complex problem-solving ability and ability to improve processes. Is technically savvy, action-oriented, organized and an adaptable learner. Supports clinical program performance and System strategy through the development of market assessments, and accompanying strategic analyses. Develops integrated analyses of national, state and local healthcare trends and proactively identifies and proposes strategy refinements as a result of market conditions. Supports non-clinical and clinical departments in executing on strategic priorities through data-driven problem solving. Manages assigned projects components from discovery phase through implementation. Delivers high-quality, actionable information to the organization that informs strategic decision-making and enhances the organization.

EEO/AA/Disability/Veteran

Responsibilities

• Works in conjunction with departmental resources, identifies areas of opportunity for improvement. Develops qualitative and quantitative analysis to support recommendations.
• Creates reports on physician utilization trends and connectivity for clinical program planning, strategic and market analyses and business development. Analyze reports to assess impact on clinical programs, business planning and System strategy. Review reports with internal stakeholders to ensure appropriate interpretation and use of data.
• Develops comprehensive market-based and clinical program-specific market overviews and analyses using inpatient state data sets and internal organizational data to identify trends, changes, developments and other key conclusions. Coordinates comprehensive and accurate data analysis and interpretation to support senior level decisions regarding strategic clinical program and other initiatives. Coordinates data management support to Delivery Network entities.
• Creates maps to help visually display data points and key information, including dot density maps, heat maps, locations of healthcare facilities and other types of maps.
• Conducts research as required to successfully complete assigned projects. Collects data to support value-add improvements in clinical outcomes, operational efficiencies and/or improved financial performance. Develops meaningful and impactful analysis based on collected data to support changes in operations.
• Prepares business proposals and presentation to effectively communicate analysis to appropriate stakeholders and gain support/ buy-in of suggested improvements.
• Provides project management and staff support to optimize clinical program planning and performance, and provides ongoing clinical program project support and assistance as needed.
• Develops detailed project plans to ensure the efficient and timely implementation of process improvements.
• Participates in regulatory and CON process, supports state regulatory application, surveys and agreed reporting process, as well as regulatory research across the health system.
• Assists in creating accurate, value-added executive summaries, presentations, memos, and deliverables.
• Develops expertise in relevant internal and external data systems and databases including CHIME, SPARCS, other state databases, Vizient ODB/CDB, and Sg2.
• Develops independent work products and supports deliverables for large projects. Demonstrates aptitude for learning in communication, research, analysis and project management.
• Performs other related tasks and duties as assigned or requested.

Qualifications

EDUCATION

Bachelors degree in Business Analytics, Computer science, Information Management, or Healthcare related field. Master's degree in Healthcare Administration, Business Administration, Analytics, or related field preferred.

EXPERIENCE

With a Masters degree a minimum of 1 to 2 years of professional work experience. With a Bachelors degree a minimum of 2 years of professional work experience. Experience in data analysis and reporting required. Proficient in the use of the Microsoft Office Suite, including Excel and PowerPoint.

SPECIAL SKILLS

Excellent analytical and quantitative skills. Ability to effectively conduct various types of analysis including: process, marketplace, organizational financial, operational and staffing. Ability to organize activities and establish priorities. Excellent verbal and written communication skills. Ability to navigate across departments and delivery networks to achieve results. Proficient with computer information systems, data manipulation and reporting, demographics, such as Crimson Market Advantage, Maptitude or other mapping software, inpatient and outpatient calculators/forecasters, pivot tables, Microsoft Word, Excel, Access and PowerPoint.

PHYSICAL DEMAND

Must have the ability to travel to various sites across the health system.

YNHHS Requisition ID 200240