Office ManagerAlternate Administrator Home Care Agency

ComForCare Home Health Care - S.E. Fairfax - Alexandria; Falls Church (VA); On-site; USD 50,000 - 60,000; Full time

Job summary

An established industry player in home health care seeks an Office Manager to oversee daily operations and ensure compliance with agency standards. This role involves developing client care teams, managing personnel, and enhancing client satisfaction. You'll play a crucial role in maintaining quality service by implementing effective workflow systems and leveraging office technology. Join a supportive team dedicated to making a difference in the lives of others while enjoying benefits like paid time off and opportunities for bonuses. If you're detail-oriented with strong organizational skills, this position is perfect for you.

Benefits

Paid Time Off

Flexible Schedule

Opportunity for Bonuses

Qualifications

• 3+ years of experience in office management or administration.
• Strong verbal and written communication skills.

Responsibilities

• Assist with day-to-day operations of a Home Care Agency.
• Manage scheduling and assignments of caregivers.

Skills

Office Management

Communication Skills

Problem-Solving

Time Management

Data Entry

Education

High School Graduate

College Diploma/Degree

Tools

Office Technology

Social Media Platforms

Job description

Benefits:

Paid time off

Live your best life possible by helping others live theirs. At ComForCare, we like to celebrate successes and have fun all while building meaningful relationships. Join our team and be a part of a certified Great Place To Work and one of the 2021 Best Workplaces for Millennials .

The Office Manager will:

Assist with the day-to-day operations and the compliance function of a Home Care Agency consistent with the Agency’s mission.

Develop and coordinate client care teams to ensure quality care delivery.

Serve as the primary contact for clients and families, addressing inquiries, concerns, and complaints.

Ensure the Agency employs qualified personnel. The position requires Office Manager to post jobs, conduct interviews and train new personnel and ensure staff professional development.

Provide leadership in developing and maintaining data collection, recording, and reporting systems to ensure quality service, data collection, and measurement of outcomes

Assist with the Agency’s Quality Assurance Performance Improvement Program (QAPI)

Serve as the primary contact for clients and families, addressing inquiries, concerns, and complaints.

Monitor client satisfaction and adjust services as needed to meet individual needs.

Manage scheduling and assignments of caregivers to ensure adequate coverage for all clients.

Ensure effective use of office technology and software systems.

Monitor social media marketing to ensure visibility such as Newsletters, Facebook, Instagram and Google posting and coordinate with marketing team as needed.

Implement adequate workflow systems, and monitoring mechanisms

Assure that paperwork/data entry is completed in an accurate and timely manner.

Communicate Agency staff needs to the Administrator and/or Manager of Care Services regularly and as needed to assure adequate levels of available staff.

Perform additional duties and responsibilities as deemed necessary.

May require supervision of other staff. This position reports to the Director of Operations.

Maintains confidentiality in all aspects of the job.

This position may require occasional evening or weekend work to address urgent needs. (phone calls).

Qualifications:

High School Graduate; College diploma/degree or some post high school training preferred.

Has evidence of at least 3 years of experience in office management or administration. Some experience in Home Care,Health Care or health care is preferred.

Must be detail oriented and display a positive work ethic.

Demonstrates strong verbal and written communication skills and ability to work well with people.

Demonstrates organization and time management skills.

Speaks, writes, reads, and understands English.

Demonstrates skills in organization, problem-solving, decision-making, conflict resolution, and the ability to work independently.

Personal computer and data entry skills.

Job Type: Full-time

Pay: Starting at $50,000.00 per year (negotiable depending on experience)

Opportunity for bonuses

Benefits:

Paid time off

Schedule:

Monday to Friday

Weekends as needed

Experience:

Office management: 3 years (Required)

Administrative experience: 1 year (Required)

Ability to Commute:

Falls Church, VA 22041 (Required)

Ability to Relocate:

Falls Church, VA 22041: Relocate before starting work (Required)

Work Location: In person

By selecting the positions below, you acknowledge that you are applying for employment with an independently owned and operated ComForCare franchisee, a separate company and employer from ComForCare and any of its affiliates or subsidiaries. You understand that each independent franchisee is solely responsible for all decisions relating to employment including (and without limitation to) hiring and termination, and ComForCare does not accept, review or store my application. Any questions about your application or the hiring process must be directed to the locally owned and operated ComForCare franchisee.

Equal Opportunity Employer: Disability/Veteran.