Office Manager (Spanish Bilingual)

Rocketship Public Schools; Antioch (TN); On-site; USD 58,000 - 62,000; Full time

Job summary

Rocketship Public Schools in Antioch, TN is seeking an Office Manager to be the first point of contact for students and families. You will oversee daily front office operations, process attendance and enrollment tasks, and support school processes to ensure a welcoming environment.

The role requires bilingual Spanish/English proficiency and strong customer service. The ideal candidate thrives in a fast-paced school setting, communicates professionally, and collaborates with parents, staff, and

Qualifications

• Bilingual fluency in Spanish and English required.
• Knowledge of the local student and family community.
• Strong interpersonal skills with tact and courtesy.
• Ability to prioritize multiple projects simultaneously.
• Independent work style in a startup environment.
• Ability to learn and use various software programs.
• Managerial skills preferred.

Responsibilities

• Manage front office operations and greet students, families, staff and visitors.
• Maintain student attendance, enrollment, and information systems.
• Process payments and lunch forms, issue receipts as needed.
• Support ISE/EL teams and share confidential information appropriately.
• Translate documents from English to Spanish and other languages as needed.
• Provide administrative support to the Principal and teachers.
• Communicate with parents and staff in a professional manner.

Skills

Bilingual Spanish/English

Local community knowledge

Interpersonal skills

Prioritization

Independent worker

Software proficiency

Managerial skills

Job description

At Rocketship Public Schools, we believe in the infinite possibility of human potential.We believe that every student deserves the right to dream, to discover, and to develop their unique potential and it is our responsibility and our privilege to unleash the potential inside every Rocketeer we serve. Our non-profit network of public elementary charter schools propels student achievement, develops exceptional educators, and partners with parents who enable high-quality public schools to thrive in their community. We are a collective of parents, teachers, leaders, and students working together to transform the future for underserved communities across our country. At Rocketship Public Schools, we are unleashing potential.

Rocketship Public Schools is seeking a welcoming, organized, and service-oriented Office Manager to join our team at Rocketship Dream Community Prep in Antioch, TN!

As the first point of contact for students, families, staff, and community members, the Office Manager plays a vital role in creating a positive and welcoming school environment. This position oversees daily front office operations, supports efficient school processes, and serves as a trusted resource for our school community.

The ideal candidate is a proactive problem-solver who thrives in a fast-paced environment, communicates with professionalism and compassion, and is passionate about supporting students, families, and staff.

Join our team and help create an exceptional school experience for every Rocketeer and family we serve!

Location: Rocketship Dream Community Prep
5450 Mountain View Road, Antioch, TN 37013

Schedule: Monday–Friday, 7:00 AM–4:30 PM

Essential Functions:

• Enrollment, Student Information, and Attendance
• Build strong working relationships with parents families, and staff
• Create and maintain complete and current student cumulative files
• Enter student information into our student information system and keep this information up-to-date throughout the school year as enrollment or information changes
• Manage the Attendance process including contacting absent parents on a daily basis
• Coordinate the school’s truancy process and communicate with parents as needed
• Administer Independent Study process for students with planned absences
• Collect doctor’s notes and excused absence notes from parents for absentee documentation
• Work with current parents to solve problems and prevent student attrition

Health, Safety and Discipline:

• Maintain emergency medical and contact information for all students
• Maintain complete and current immunization records for all students
• Administer basic first aid, distribute medication, maintain injury reports
• Be knowledgeable of all content in school safety binder, including emergency procedures
• Report all injuries and other school incidents to Human Resources
• Supervise students sent to the office for discipline and health reasons

Meals, Finance and Facilities:

• Collect payments from parents
• Manage collection of free/reduced-lunch application forms from all families during the school year
• Collect lunch, uniform sales money from parents and provide receipts for payments
• Assist in managing and reporting day-to-day facilities problems
• Execute responsibilities related to emergency situations as assigned by the Principal

Special Populations:

• Act as intermediary to communicate written or oral information given by parents to the ISE & EL teams
• Ensure that all documents delivered or messages received are immediately given to ISE/EL
• Maintain confidentiality regarding ISE students who receive special education services
• Partner with ISE & EL Specialists on a school site to arrange IEP, ISE, or ILP meetings

Administrative:

• Perform general clerical duties including answering phones, taking and distributing messages, sorting mail, translate documents from English to Spanish, as well as coordinating the translation of other languages of our families, and prepare general correspondence (school and Regional Office)
• Facilitate arrangements for school activities, logistics, teacher development, parent development and other activities
• Design and facilitate a robust Parent/Community Engagement program aligned with the vision of the campus Principal
• Provide support to the Principal and teachers as necessary
• Use automated telephone system to send out school information as necessary
• Act as an interpreter, when necessary, in whole-school functions and smaller meetings

Qualifications:

• Spanish/English bilingual fluency required, with excellent written and oral communication skills
• Knowledge and cultural competence of the local student and parent community
• Highly developed interpersonal skills using tact, patience, and courtesy
• Effectively prioritize and juggle multiple concurrent projects
• Comfort in a start-up environment and ability to work independently with minimal direction
• Ability to use a variety of software programs and quickly learn new ones
• Managerial skills preferred

$57,675 - $61,675 a year

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk, hear, and communicate with both adults and children. The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls. The employee is frequently required to stand; walk; sit; and reach with hands and arms. The employee must occasionally lift and/or move up to 50 pounds and occasionally climb ladders. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is moderate to high.

Compensation:

Commensurate with qualifications and experience, plus excellent health and wellness benefits, 403b retirement plan, flexible spending account (FSA), and generous paid time off.

Rocketship Public Schools provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Rocketship Public Schools complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Rocketship Public Schools expressly prohibits any form of unlawful employee harassment based on race, color, religion, gender, sexual orientation, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Rocketship Public Schools’ employees to perform their expected job duties is absolutely not tolerated. Click here for our Sexual Harassment Policy. For questions, concerns, or complaints, please contact Human Resources.