Office Manager / Sales & Service

Ace Handyman Services; Marion (IA); On-site; USD 40,000 - 55,000; Full time

Job summary

Ace Handyman Services is seeking an Office Manager in Marion, IA, with sales experience to support a small team. This role involves customer interactions, administrative functions, and ensuring efficient operations. The position offers competitive pay and benefits in a supportive work environment.

Benefits

401(k)

Paid time off

Tuition assistance

Regular performance reviews

Competitive hourly pay and allowances

No evenings or weekends

Paid holidays and vacation

Skills development opportunities

On-the-job training

Qualifications

• Minimum 7 years sales experience required.
• Exceptional customer service skills needed.
• Must be proficient in using technology.

Responsibilities

• Handle customer interactions and internal coordination.
• Manage administrative functions for the office.
• Provide residential and commercial property maintenance services.

Skills

Sales experience

Customer service

Communication skills

Problem-solver

Organized

Tools

Service Titan software

Job description

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Benefits

• 401(k)
• Paid time off
• Tuition assistance
  
  

Ace Handyman Services Cedar Rapids and Iowa City, a locally-owned member of the Ace Hardware family, is looking for a full-time Office Manager with Sales experience, to serve as the glue for a small team in our Marion office.

Providing residential and commercial property maintenance and repair services throughout the corridor region, we are seeking an experienced professional to handle customer interactions, internal coordination, and administrative functions for our small team. This is not an entry level position and requires sales and customer service experience.

Annual Pay Range: $40,000-$55,000, depending on skills and experience

What We Offer

• Regular performance reviews with opportunities for pay increases
• Competitive hourly pay + allowances + incentives = great compensation package!
• Friendly, supportive, and flexible environment = no evenings or weekends!
• Paid holidays and vacation
• 401(k) plan
• Skills development and career-growth opportunities
• On-the-job training provided
  
  

Job requirements: (Please do not apply if you don't meet these qualifications)

• Sales experience (minimum 7 years)
• Exceptional customer service skills / ability to build rapport over the phone
• Proficient in using technology
• Outstanding communication skills - verbal and written
• Basic math skills
• Energetic and self-motivated
  
  

Additional Qualifications

• Friendly, positive, customer-focused attitude
• Comfortable multi-tasking in a fast-paced, dynamic environment
• Organized and detail-oriented
• Clear communicator (verbal & written)
• Problem-solver
• Flexible, team player
  
  

Preferred Skills

• Estimating experience
• Trades / Home Improvement / Construction industry background
• Accounting familiarity
• Service Titan software experience
• Social Media expertise
• Familiarity with general property terminology
  
  

Join our team and love your job again!

Compensation: $40,000.00 - $55,000.00 per year

The 800+ Craftsmen who represent our Brand are the heart and soul of our turn-key, white-glove home repair, maintenance, and improvement service. They are skilled and experienced in many trades, but their professionalism and attention to detail is what sets them apart from others who work in the industry.

Most of the projects completed are for Repeat and Referral Customers—folks truly appreciate our high level of service, and they often request additional work by asking for particular Craftsmen by name. If you take great pride in your skills and abilities and wish to join a proven, winning TEAM, please apply to the position(s) available by selecting "Show Me All Jobs" above.

Ace Handyman Services is a franchise network of Independently Owned and Operated Franchises. Your application will go directly to the franchise owner, and all hiring decisions will be made by the management of that franchise. All inquiries about employment at this franchise should be made directly to the franchise owner, and not to Ace Handyman Services Corporate.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Construction

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