Office Manager Sales Service

Ace Handyman Services Cedar Rapids and Iowa City; Marion (IA); On-site; USD 40,000 - 55,000; Full time

Job summary

A locally-owned Ace Handyman Services franchise in Marion is hiring a full-time Office Manager with Sales experience. The ideal candidate will efficiently coordinate team operations, manage customer interactions, and contribute to a supportive work environment. The role requires significant sales experience and offers competitive compensation with a focus on work-life balance.

Benefits

401(k)

Paid time off

Tuition assistance

Regular performance reviews

Flexible work environment

On-the-job training

Paid holidays and vacation

Qualifications

• Minimum 7 years of sales experience required.
• Exceptional customer service and communication skills necessary.
• Ability to multi-task in a dynamic environment expected.

Responsibilities

• Manage customer interactions and administrative functions for a small team.
• Coordinate internal operations and customer service activities.
• Provide support and training to team members.

Skills

Sales experience

Customer service skills

Communication skills

Organizational skills

Problem-solving

Technology proficiency

Tools

Service Titan software

Job description

Benefits:

401(k)

Paid time off

Tuition assistance

Ace Handyman Services Cedar Rapids and Iowa City, a locally-owned member of the Ace Hardware family, is looking for a full-time Office Manager with Sales experience, to serve as the glue for a small team in our Marion office.

Providing residential and commercial property maintenance and repair services throughout the corridor region, we are seeking an experienced professional to handle customer interactions, internal coordination, and administrative functions for our small team. This is not an entry level position and requires sales and customer service experience.

Annual Pay Range: $40,000-$55,000, depending on skills and experience

What we offer:

Regular performance reviews with opportunities for pay increases

Competitive hourly pay + allowances + incentives = great compensation package!

Friendly, supportive, and flexible environment = no evenings or weekends!

Paid holidays and vacation

401(k) plan

Skills development and career-growth opportunities

On-the-job training provided

Job requirements: (Please do not apply if you don't meet these qualifications)

Sales experience (minimum 7 years)

Exceptional customer service skills / ability to build rapport over the phone

Proficient in using technology

Outstanding communication skills - verbal and written

Basic math skills

Energetic and self-motivated

Additional qualifications:

Friendly, positive, customer-focused attitude

Comfortable multi-tasking in a fast-paced, dynamic environment

Organized and detail-oriented

Clear communicator (verbal & written)

Problem-solver

Flexible, team player

Preferred Skills:

Estimating experience

Trades / Home Improvement / Construction industry background

Accounting familiarity

Service Titan software experience

Social Media expertise

Familiarity with general property terminology

Join our team and love your job again!

Ace Handyman Services is a franchise network of Independently Owned and Operated Franchises. Your application will go directly to the franchise owner, and all hiring decisions will be made by the management of that franchise. All inquiries about employment at this franchise should be made directly to the franchise owner, and not to Ace Handyman Services Corporate.