Office Manager/ Receptionist

CCAR; Charleston (IL); On-site; USD 60,000 - 80,000; Full time

Job summary

A community support organization in Charleston, Illinois is seeking an Office Manager/Receptionist. This full-time position involves greeting guests, supporting the Client & Family Support Program, and managing various office tasks. The role requires strong multitasking and organizational skills, proficiency in Microsoft Office, and a valid driver's license. The position offers $18.25 per hour with benefits including paid holidays and health insurance.

Benefits

Paid Holidays

Paid Leave Time

Health Insurance

Life Insurance

Profit-Sharing

403(b) Investment Option

Qualifications

• Ability to multitask in a fast-paced environment.
• Experience in an office setting preferred.
• Must complete 120 hours of paid training.

Responsibilities

• Greet and assist guests and staff.
• Provide office management support for programs.
• Track and enter medical appointments.

Skills

Multitasking

Proficient with Microsoft Office

Problem-solving

Organizational skills

Professional correspondence

Basic mathematical understanding

Education

High school diploma or GED

Tools

Multi-line telephone

Postage machine

Scanner

Lamination machine

Copier

Job description

Overview

Are you reliable, organized, computer literate, and a "people person"? The Office Manager/Receptionist greets incoming guests, staff, and program participants at our administration building location. In addition, they provide office management for our Client & Family Support Program. This includes tracking/entering medical appointments, filing documents (electronic and paper), forwarding faxes, updating participant data, and preparing relevant forms. They will be responsible for other miscellaneous tasks around the building, such as scheduling room availability, forwarding calls, coordinating mail and other deliveries, providing information to guests, preparing name tags, and creating greeting cards.

Responsibilities

• Greet and assist guests, staff, and program participants at the administration building.
• Provide office management support for the Client & Family Support Program.
• Track and enter medical appointments; file documents (electronic and paper); forward faxes.
• Update participant data and prepare relevant forms.
• Coordinate room scheduling, mail deliveries, and other building tasks.
• Provide information to guests, prepare name tags, and create greeting cards.

Qualifications / Basic Requirements

• Proven ability to multitask in a fast-paced environment.
• Proficient with Microsoft Office software, including Word and Excel.
• Ability to independently problem-solve and assist guests and staff.
• Experience in an office setting using a multi-line telephone, postage machine, scanner, lamination machine, and copier is preferred.
• Strong organizational skills including filing and data entry.
• Ability to correspond professionally via email and other written forms of communication.
• Basic understanding of mathematical concepts, such as counting change and calculating decimals.
• Ability to complete 120 hours of paid direct support staff training.
• A high school diploma or GED is required.
• Must possess a valid driver's license.
• Must successfully pass a criminal and DCFS background check.
• Must be committed to furthering our mission to enhance the lives of individuals with disabilities.

Wage

This position starts at $18.25 per hour with a $0.50 increase upon completion of direct support staff training.

Schedule

• Full-time (40 hours per week)
• Monday through Friday from 8 am - 5 pm
• Administration building is closed on most major holidays and weekends

Benefits

• Paid Holidays
• Paid Leave Time
• Health (including Teledoc) and Disability Insurance
• Profit-Sharing
• Life Insurance
• Optional Dental/Vision Insurance
• Referral Bonuses (up to $400 per successful direct support staff referral)
• 403(b) Investment Option
• Direct Deposit
• Employment Assistance Program

For more information, call or text [phone].