Office Manager - (Onsite) Goose Creek

Kids for the Future; Hound Run (SC); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Loan repayment

Generous PTO

Malpractice insurance

Life Insurance & EAP

401(k) with match

Job summary

Genesis Health Care is seeking an Office Manager for our Goose Creek, SC location. This on-site role oversees daily medical office operations, ensuring efficiency and strong patient care, while leading staff, training, and scheduling.

The position requires HIPAA-compliant EMR management and adherence to corporate standards. Responsibilities include budgeting, vendor coordination, and maintaining OSHA compliance, with opportunities for professional growth within a nonprofit community-focused

Qualifications

• Bachelor's or associate degree in related field preferred
• Healthcare management experience may be substituted
• Strong communication and customer service skills are essential

Responsibilities

• Oversee daily operations of the medical office ensuring efficiency and quality patient care
• Supervise staff, conduct evaluations, and manage hiring and training of clinic team members
• Maintain electronic medical records and HIPAA compliance across the facility
• Address patient grievances and ensure high standards of patient experience
• Coordinate with Facilities Maintenance and Compliance to meet regulatory requirements

Skills

People management

Communication skills

Education

Two year degree

Job description

• Location 99 Bridgetown Road,Goose Creek, SC, 29445,United States
• Relocation Expense Covered No
• Employee Type FT Exempt
• Required Degree 2 Year Degree
• Manage Others Yes

Contact information

• Name Human Resources

Work Where Balance Meets Purpose – Competitive Pay & Excellent Benefits!

Join Genesis Healthcare and be the driving force behind smooth, patient-focused operations.

Now Hiring: Office Manager (Goose Creek, SC | On-Site)

Location: Genesis Healthcare, Inc (Goose Creek SC) Low Country Pediatrics

Schedule: Monday – Friday, Day Shift (8 hours)

Make a Real Difference in Community Healthcare

Are you looking for a meaningful role where you can truly make an impact? At Genesis Healthcare, Inc., we’re not just another healthcare provider—we’re a nonprofit, community-focused FQHC dedicated to improving lives across the Pee Dee and Low Country regions of South Carolina.

Why Choose Genesis?

• Loan Repayment (for eligible employees) – Advance your career while giving back to the community. Repayment options are available through external programs and are subject to eligibility criteria and the specific terms of your loan.
• Generous Paid Time Off – Holidays, sick leave, CME hours
• Malpractice Insurance – Fully covered for your peace of mind
• Life Insurance & Employee Assistance Program – Prioritizing your well-being
• 401(k) with Match, Vision, and More

Ready to take the next step in your career? Apply today and be part of something bigger!

POSITION SUMMARY

The Medical Office Manager is the person who is responsible for overall operations of the medical office. This person must ensure that the medical office is running smoothly and proficiently. The person in this capacity can be expected to constantly look for ways to save the practice money by running more efficiently and reducing operating costs. Additionally, medical office managers develop and implement processes and procedures for the operation of the practice.

RESPONSIBILITIES

Achieve Results

• Provide supervision and direction to ensure the health care facility carries out its daily duties and maintains business efficiency.
• Monitor, guide, and organize all services which are provided at the facility.
• Monitor staffing and ensure clinic staff are appropriate for providers so that patient care is not hindered.
• Ensure that all corporate standards, as defined by Genesis Health Care, are maintained and followed according to the policies and procedures set in place

Operational Excellence

• Ensure and uphold the confidentially requirements of all patient records and manage all daily task and activities consistent with HIPAA, state and federal laws and regulations, as well as the clinic’s policies and regulations regarding confidentiality and security.

Relationships

• Develop and ensure effective, positive, and professional relationships within and among the clinic’s staff, as well as with patients, vendors, contractors, and related resources.

Professionalism

• Ensure all actions, job performance, personal conduct and communications represent the organization in a highly professional manner at all times.
• Uphold and ensure compliance with and attention to all corporate policies and procedures, as well as the mission and values of the organization.

PRIMARY TASKS & DUTIES

• Oversee the daily operations of the facility, assisting team members in any way possible to ensure the efficient and effective delivery of services to the patient
• Guide the staff in daily operations and training, monitor their performance, and provide yearly evaluations with goals for improvement.
• Review and approve time clock for clinical and administrative employees.
• Responsible for assisting with the hiring, training, and evaluating of clinic team members.
• Ensure that all electronic medical records of the facility are maintained properly and up to date
• Maintain HIPAA compliance with electronic medical records
• Back up clinical and administrative team members as needed.
• For absences and position vacancies, coordinating coverage and leave time for staff.
• In the training and development of a quality team member
• Must be able to work independently in all departments within the office, filling in when needed.
• Encourage a cohesive work environment for all team members.
• Monitor schedule daily; looking ahead for any potential roadblocks or issues that may arise
• Arrange maintenance, inspection, and general upkeep of building with Facilities Maintenance Department
• Order supplies (medical and office) as needed and operate within clinical budget
• Implement and facilitate the implementation of office policies and procedures
• Maintain OSHA regulations for training and safety.
• Work alongside Maintenance and Compliance to ensure that OSHA compliance is kept up to date.
• Overseeing any OSHA site visit at the facility, reporting results to the Practice Manager
• Be present and engaged in weekly management meetings
• Create and foster goals for the facility that involve all team members
• Address and handle patient grievances and complaints, to provide excellent patient care.
• Ensure top performance of office staff by providing them adequate coaching, counseling, guidance, and discipline when needed.
• Ensure employees are staying within their allotted hours.
• Overseeing medical and office supply orders
• Other duties, as assigned, within the scope of practice as outlined via licensing board or certification agency, if applicable

ESSENTIAL FUNCTIONS/KEY COMPETENCIES

• Function in a multi-tasking, multiple priorities environment, while maintaining accuracy and attention to detail;
• Communicate with a diverse team member population;
• Must be willing to put other needs before your own;
• Will be required to successfully manage vendors and cash flow in often stressful or conflict situations;
• Utilize a wide variety of office technology and tools to collect, enter, process, file patient records and documentation

Job Type: Full-time

• 401(k)
• 401(k) matching
• Employee assistance program
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Requirements

• Education
• Bachelor's degree or associate degree in related field strongly preferred; Healthcare management experience may be substituted.

Professional

• “Skilled” business office experience.
• Communication, customer service or working with the general public, preferably in a medical care facility.
• General computer competence including basic Word and potential to be trained on specific software for patient information, billing and communication.
• Knowledge of medical terminology.
• Ability to interact with computer screen for up to six hours at a time (visual acuity required).
• Must have manual dexterity for use of keyboard.
• Ability to remain stationary for periods of up to four hours.
• Ability to communicate via phone, mail and in person to resolve disputes, solve problems, etc.
• Capacity to function in a sometimes stressful, multi-tasking environment

If you are passionate about healthcare administration and ready to make an impact in our community, we invite you to apply today to join the Genesis Health Care team!