Office Manager (Office Manager) Operations Operations LA LA

Watsondg; Louisiana; On-site; USD 45,000 - 70,000; Full time

Job summary

A leading creative agency is seeking an Operations Manager to oversee daily office activities and support various departments. This role requires a proactive individual with exceptional organizational skills and the ability to communicate effectively. The successful candidate will handle administrative tasks, manage schedules, ensure office tidiness, and coordinate events, making a significant contribution to the team's success.

Qualifications

• 4+ years of experience managing office operations.
• Strong organizational and multitasking abilities.
• Excellent communication skills.

Responsibilities

• Serve as primary liaison for office operations and management.
• Manage incoming calls and email communications.
• Coordinate office events and maintain supplies.

Skills

Written communication

Verbal communication

Organizational skills

Time management

Tech-savvy

Confidentiality management

Team player

Tools

G-Suite

Trello

Box

Airtable

Slack

Job description

Serve as the primary liaison between building management and the office (e.g., parking passes, maintenance, facilities).

(02)

Manage incoming calls, general email inboxes, and shared calendars.

(03)

Maintain a clean and organized office environment, including kitchen upkeep.

(04)

Coordinate weekly lunches and plan office events, celebrations, and team activities.

(05)

Schedule internal and external meetings, including room bookings and video conferencing.

(06)

Manage and keep track of all employee ticketing queue requests from the team.

(07)

Maintain and monitor the office kitchen, restocking snacks, beverages, and supplies. Ensure the kitchen area is tidy and stocked for employee use.

(08)

Handle day-to-day administrative tasks that support senior leadership and overall team operations.

(09)

Work closely with IT to troubleshoot and resolve office IT related issues.

(10)

Maintaining campaign documents, such as production timelines, trackers, feedback documents, etc.

(11)

Take notes in client calls or internal production meetings.

(12)

Help schedule external meetings and calls.

(13)

Quality checking all production assets for typos, inconsistencies and that it adheres to the client’s feedback and brand guidelines.

(14)

Manage job postings and coordinate interview scheduling with hiring managers.

(15)

Track candidates throughout the recruitment pipeline and communicate updates.

(16)

Oversee onboarding and offboarding of employees, including account setups, checklists, and welcome materials.

(17)

Draft and maintain contracts for freelancers and contractors, ensuring accuracy and timely execution.

(18)

Assist with the collection and verification of new hire paperwork and employee documentation.

(19)

Maintain up-to-date employee records and manage time-off requests.

(20)

Support internal communication, employee engagement, and team wellness initiatives.

(21)

Address HR-related questions and ensure policies and practices are followed.

(22)

Provide administrative and operational support to the Human Resources, Accounting, and Information Technology departments as needed.

(23)

Occasionally work may be required on weekend or late evenings.

Qualifications

(01)

4+ years of experience managing the office, operations or people experience in a creative agency.

(02)

Ability to sit for prolonged periods at a desk while working on a computer.

(03)

Excellent written and verbal communication skills.

(04)

Strong organizational and time management skills; able to juggle multiple tasks simultaneously.

(05)

Tech savvy and knowledge/interest in various types of technology tools.

(06)

Comfortable managing confidential and sensitive information.

(07)

Proficient in G-Suite, Trello, Box, Airtable, and Slack.

(08)

Familiarity with major social media platforms and online content trends.

(09)

A proactive team player who thrives in fast-paced environments and adapts quickly to change.

INDEPENDENT.
CREATIVELY-LED.
MINORITY-OWNED.