Office Manager - Movement Disorders

Hartford HealthCare; Mystic (CT); On-site; USD 34,000 - 42,000; Full time

Job summary

Ein etabliertes Gesundheitsunternehmen sucht einen engagierten Office Manager für die Abteilung für Bewegungsstörungen. In dieser Rolle sind Sie verantwortlich für die Organisation und Koordination der Büroabläufe, um die Effizienz zu steigern und einen hervorragenden Kundenservice zu gewährleisten. Sie leiten ein Team von Fachleuten, fördern die Teamarbeit und stellen sicher, dass alle Mitarbeiter die höchsten Standards im Kundenservice einhalten. Diese Position bietet die Möglichkeit, in einem dynamischen Umfeld zu arbeiten, das sich der Verbesserung der Patientenversorgung verschrieben hat, während Sie gleichzeitig an Ihrer beruflichen Entwicklung arbeiten.

Benefits

Karriereentwicklungsmöglichkeiten

Wettbewerbsfähiges Vergütungspaket

Work-Life-Balance

Gesundheitsversorgung

Fortbildungsmöglichkeiten

Qualifications

• 3 Jahre Erfahrung in einer medizinischen/pflegerischen Praxis erforderlich.
• Führungserfahrung und starke Kommunikationsfähigkeiten sind erforderlich.

Responsibilities

• Koordination der Bürooperationen zur Effizienzsteigerung.
• Überwachung der administrativen und klinischen Mitarbeiter.

Skills

Kommunikationsfähigkeiten

Führungskompetenz

Problem-Lösungsfähigkeiten

Qualitätsverbesserung

Education

Bachelor-Abschluss

Zertifizierung

Tools

Epic

Kronos

Job description

Join to apply for the Office Manager - Movement Disorders role at Hartford HealthCare

1 week ago Be among the first 25 applicants

Join to apply for the Office Manager - Movement Disorders role at Hartford HealthCare

Get AI-powered advice on this job and more exclusive features.

Work where every moment matters.

Every day, more than 40,000 Hartford HealthCare colleagues come to work with one thing in common: Pride in what we do, knowing every moment matters here. We invite you to become part of Connecticut's most comprehensive healthcare network.

Hartford HealthCare Medical Group is one of the largest medical practices in New England with multiple locations throughout Connecticut and Rhode Island. We consist of a team of professionals ranging from Medical Assistants to Physician Assistants and everything in between. Our physician led medical group enjoys an excellent reputation with patients and the medical community, offering primary care, urgent care and more than 30 different specialties.

Job Description

The role is responsible for the organization and coordination of office operations, procedures and resources to facilitate organizational effectiveness and efficiency. Provides day-to-day operational, technical and problem-solving leadership on administrative matters including, but not limited to: patient flow, office operations, customer service, health insurance, billing/coding requirements, and EMR functionality and utilization. Supervises the administrative and clinical staff and practice operations including scheduling, work flow, service delivery and employee performance.

• Models the efficient operation of the unit by scheduling and assigning work, resolving processing problems, collecting data to monitor progress, and carrying an assigned workload or filling in as necessary
• Develops and maintains office & departmental budgets and KPIs (Key Performance Indicators)
• Effectively uses resources to achieve the goals and objectives of the work group within established budgets by recommending budget expenditures, monitoring progress, and shifting resources to meet changing needs
• Implements and monitors departmental goals and objectives for the work group
• Analyzes needs and develops recommendations in order to align with the strategic direction of the organization
• Insures that all staff members communicate and interact with patients in a courteous, respectful, and businesslike manner
• Holds staff accountable for customer service standards; intercedes and takes appropriate action when incidents occur
• Implements individual performance expectations and completes all aspects of employee performance appraisals and reviews
• Interviews candidates and makes hiring decisions. Orients new hires and provides on-going training and education to staff, utilizing in-house documented office and clinical policies and procedures
• Handles employee performance and disciplinary issues, participates in counseling sessions/disciplinary actions, and involves Practice Director as necessary
• Coaches employees to be successful in contributing to the achievement of individual and work group objectives
• Maintain and adjust staff schedules to compliment practice provider schedules. Processes time worked/attendance into Kronos for office staff. Manages and coordinates vacation and personal time off to insure minimum disruption of practice operations
• Maintains effective, positive customer service relationships by responding to customer needs, resolving conflicts, and educating employees on customer service.
• Effectively and continually communicates with the staff, management, and customers to facilitate the flow of information necessary to the success of the employees and the work group
• Promotes teamwork within the practice through timely and collaborative communication with medical staff
  
  

Qualifications

• Bachelor's Degree and/or appropriate certification preferred.
• 3 years’ experience in a medical/surgical practice required.
• Previous management/supervisory or leadership experience preferred.
• Epic experience preferred.
• Strong communications skills and experience in a leading role required
• Ability to improve quality and productivity by identifying improvement opportunities
• Knowledge and behaviors required to meet age specific patient needs (e.g. Pediatrics, Adolescents, and Geriatrics) preferred
  
  

We take great care of careers.

With locations around the state, Hartford HealthCare offers exciting opportunities for career development and growth. Here, you are part of an organization on the cutting edge - helping to bring new technologies, breakthrough treatments and community education to countless men, women and children. We know that a thriving organization starts with thriving employees-- we provide a competitive benefits program designed to ensure work/life balance. Every moment matters. And this is your moment.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Administrative

• Industries

  Hospitals and Health Care

Referrals increase your chances of interviewing at Hartford HealthCare by 2x

Sign in to set job alerts for “Office Manager” roles.

New London | Certified Nursing Assistant (CNA) / Personal Care Assistant (PCA) – Home Health & Companion Care

New London, CT $34,000.00-$41,600.00 1 month ago

New London | Certified Nursing Assistant (CNA) / Personal Care Assistant (PCA) – Home Health & Companion Care

New London, CT $34,000.00-$41,600.00 6 months ago

Flooring Measure Associate - Norwich, CT

South Kingstown, RI $15.00-$15.00 3 months ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.