Office Manager - McDonough

Massey Services, Inc.; Stockbridge (GA); On-site; USD 60,000 - 80,000; Full time

Job summary

A leading company in the pest control industry is seeking an Office Manager for its Stockbridge location. The role involves managing customer service calls, administrative tasks, and ensuring smooth office operations. Candidates should have a high school diploma, prior customer service experience, and strong problem-solving skills. The position offers a competitive hourly wage with a comprehensive benefits package.

Benefits

Medical & Dental

401(k) retirement plan

Paid vacations

Sick days

Short & long term disability

Tuition reimbursement

Qualifications

• High School Diploma or GED at a minimum.
• Previous experience with customer service on the phone.
• Strong problem solving skills.

Responsibilities

• Answering incoming customer calls in a courteous & professional manner.
• Resolving customer inquiries, requests, billing questions, and scheduling service.
• Daily reporting; updating customer account information; accounts payable and payroll processing.

Skills

Problem solving

Time management

Customer service

Computer skills

Education

High School Diploma or GED

Job description

Office Manager - McDonough page is loaded

Office Manager - McDonough

Apply locations Stockbridge, GA time type Full time posted on Posted 3 Days Ago job requisition id JR102035

Based in Orlando, Florida, Massey Services is one of the nation’s largest and most respected service companies, with a history of providing quality service for more than three decades. Celebrating consecutive years of profitable growth since 1985, Massey Services and its subsidiary organizations employ over 2,800 team members and operate over 2,400 vehicles that provide Residential and Commercial Pest Prevention, Termite Protection, Landscape and Irrigation Services to over 800,000 customers from 180+ Service Centers throughout Florida, Georgia, Louisiana, Texas, South Carolina, North Carolina, Virginia, Tennessee and Oklahoma.

Compensation: $16.00 - $18.00/hr

We offer a complete benefits package including Medical & Dental, 401(k) retirement plan, paid vacations, sick days, holidays, tuition reimbursement, direct deposit, short & long term disability, and much more. If you are looking for a career and want to work for a GREAT COMPANY, we would love to speak with you!
Please email your resume TODAY!!

Job responsibilities
Answering incoming customer calls in a courteous & professional manner; resolving customer inquiries, requests, billing questions, and scheduling service; as well as welcoming prospective new customers interested in learning about our services. There is also a high volume of outbound calls to ensure customer satisfaction, confirm service appointments, and collect overdue payments. Additional responsibilities may expand to include daily reporting; updating customer account information; accounts payable; human resource paperwork; payroll processing; etc.

Requirements
• High School Diploma or GED at a minimum
• Previous experience with customer service on the phone
• Strong problem solving skills
• Excellent computer, typing, and 10-key skills
• Time management talent and a sense of urgency
• Background checks will be completed on all candidates considered for hire.

Massey Services is an Equal Opportunity Employer and Drug Free Workplace