Office Manager in Venice

wasteprocareers; Venice (FL); Vor Ort; USD 55.000 - 75.000; Vollzeit

Zusammenfassung

Waste Pro USA is seeking an Office Manager responsible for day-to-day administrative, billing, collections, payables, and payroll/HR support across the local office in Venice, FL. The role includes supervising billing clerks, customer service, and the payments process while coordinating with regional and division leadership to meet reporting requirements.

Candidates should have prior office management and accounting experience, strong computer skills, and the ability to maintain relationships

Qualifikationen

• Experience in office management.
• Accounting experience required.
• Ability to maintain customer, vendor, and coworker relationships.

Aufgaben

• Manage all administrative functions in the Office.
• Oversee billing processes and ensure accurate customer invoicing.
• Prepare and input monthly billing journal entries.
• Manage credit processing procedures.
• Supervise Customer Service Representatives and scheduling.

Kenntnisse

Office management

Accounting

Communication

Ausbildung

AA or AS Degree

Tools

Tower billing/dispatch system

Jobbeschreibung

SUMMARY OF POSITION

The Office Manager is responsible for the day to day administrative, customer service, and accounting functions within the office. Supervision of billing clerks, collections department, customer service department, payables and payroll/HR functions is required. The Office Manager will be responsible to assisting the Regional Staff, the Division Manager, the Operations Manager and the Sales Manager to complete all reporting requirements.

ESSENTIAL JOB FUNCTIONS

• Manage all administrative functions in the Office.
• Work with the billing clerk to ensure the accurate billing of all customers in the market area.
• Prepare and input monthly billing journal entries
• Manage the credit processing procedures.
• Oversee the customer service department. Manage scheduling, training and observations of the Customer Service Representatives.
• Oversee the coding and processing of all payables and submit for approval.
• Work with the Collections department to ensure timely collection of all customer accounts to ensure timely and adequate cash flows.
• Complete weekly accounts receivable reports and review with management to develop action plans for improvement in DSO results.
• Ensure segregation of duties in the office.
• Manage timely and accurate deposits for local payments
• Maintain professionalism when communicating with all customers and employees
• Prepare accurate monthly revenue projections for management team review.
• Ensure disposal invoices are reconciled to the Tower billing/dispatch system.
• Ensure monthly and quarterly franchise reports are completed and filed.
• Assist in gathering, verifying and inputting all financial and statistical data into the system for productivity reporting.
• Assist in the restructure of Tower reports as needed for financial and operational analysis. Generate reports for new/lost business, changes in service, etc.
• Assist Sales in the maintenance of Sales Contracts, including tracking expiration dates..
• Support or perform Payroll and H/R functions in a timely manner to ensure accuracy.

OTHER JOB RESPONSIBILITIES

• Employees in this job classification must attend and participate in corporation sponsored training courses as assigned.
• Employees in this job classification are responsible for keeping up to date on current technology, as job appropriate, being used by Waste Pro USA.
• Any additional job duties that may be assigned by the Supervisor.

WORK ENVIRONMENT

Normal setting for this job is: office setting.

QUALIFICATIONS

Education and Experience

• Prior office management experience is required.
• Accounting experience is required
• AA or AS Degree preferred
• Ability to maintain relationships with our customers, vendors, and co-workers while effectively communicating and resolving issues
• Ability to work in an organized manner
• Strong computer skills with the ability to learn new computer programs
• Ability to Maintain a professional atmosphere while working with Management, Corporate, and Local Staff

Special Considerations/Physical Work Requirements

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

• Required to use motor coordination with finger dexterity (such as keyboarding, machine operation, driving, etc.)- most of the work day;
• Required to exert physical effort in tasks that involve the ability to exert light physical effort in sedentary to light work, but which may involve some lifting, carrying, pushing and/or pulling of objects and materials of light weight handling objects less than 25 pounds- rarely;