Office Manager I - Springfield-OH (OH0416), OH

Dermatologists of Central States; Springfield (OH); On-site; USD 40,000 - 80,000; Full time

Job summary

An established industry player in dermatology is seeking an Office Manager to lead their Springfield office. This pivotal role involves overseeing daily operations, managing both clinical and administrative staff, and ensuring a seamless patient experience. The ideal candidate will have a strong background in healthcare management, excellent leadership skills, and familiarity with electronic medical records systems. Join a passionate team dedicated to skin health and patient satisfaction, where your contributions will directly impact the lives of patients. If you thrive in a dynamic environment and are eager to make a difference, this opportunity is for you!

Qualifications

• Preferred background in dermatology or aesthetics.
• Strong leadership and communication skills are essential.

Responsibilities

• Oversee daily operations and manage clinical and non-clinical staff.
• Implement office policies and ensure a positive patient experience.
• Collaborate with regional managers on goals and budgets.

Skills

Leadership Skills

Problem-Solving Skills

Communication Skills

Operational Skills

Education

High School Diploma

Associate or Bachelor's Degree in Healthcare Management

Tools

ModMed

EMA

EMR Software

Job description

Company Overview

At Dermatologists of Central States (DOCS), we are not just one of the largest dermatology practices in the nation; we are a dedicated community passionate about skin health! With more than 200 providers across 20 practice brands and 100+ locations in 8 states, we’ve been transforming the lives of our patients for more than 40 years. Our mission is clear: to prioritize our patients with outstanding medical, surgical, and cosmetic dermatology services, all delivered in a friendly, convenient, and compassionate environment.

Summary

An Office Manager is a leadership role, critical to the success of our team and the satisfaction of our patients. In addition to providing patient care, this role oversees all aspects of the daily operations within the medical office and will be focused on managing both clinical and non-clinical employees, overseeing the financial budget for the office, ensuring a positive patient experience, and managing inventory. The Office Manager will also be responsible for developing and implementing aesthetic services, including toxins, fillers, and cosmetic devices, in addition to general dermatology services for our growing office!

Job Responsibilities

• Implement office policies and procedures.
• Hire and onboard administrative and clinical staff.
• Supervise, train, coach, and evaluate administrative and clinical staff.
• Create and maintain the staffing schedule to optimize provider schedules, minimize gaps in coverage, and manage paid time off requests.
• Frequently supplements staffing headcount by working as a direct part of the patient care team by performing clinical duties to assist providers or working as a Medical Assistant or Receptionist.
• Oversee and approve time sheet details to ensure payroll processes timely and accurately.
• Foster a positive patient experience while ensuring regulations, guidelines, and standards are followed.
• Collaborate with nurses, providers, and executives.
• Partner with regional managers to set goals, objectives, and budgets for the office.
• Use popular software for electronic medical records (EMR), billing, scheduling, and accurate timekeeping.
• All other duties as directed and assigned.

Minimum Qualifications

• High school diploma or equivalent; associate or bachelor’s degree in healthcare management, business, or related degree is preferred.
• Dermatology or Aesthetic experience is preferred.
• Familiarity with ModMed, EMA, EMR preferred.
• Thorough understanding of HIPAA laws and guidelines.
• Works well independently and has strong operational skills.
• Learns quickly and has strong problem-solving and critical thinking skills.
• Develops strong relationships with coworkers and has strong leadership skills.
• Communicates effectively and has strong verbal and written communication skills.

Physical Demands

• Frequently sit, stand, walk, talk, hear, and use devices including but not limited to computers, phones, and iPads.
• Regularly use close vision and ability to adjust focus.
• Occasionally stoop, bend, reach above shoulders, push/pull doors and drawers, and lift up to 25 pounds.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.