Office Manager & Executive Assistant

Riskified; New York (NY); On-site; USD 90,000 - 105,000; Full time

Benefits offered by this job

Fully-covered medical, dental, and vis

Equity for all employees

401(k) + matching

Commuter benefits

Catered lunch

Kitchens and events

Wellness programs

Professional development

Riskified gifts

Job summary

Riskified seeks an Office and Facilities Manager to join our Global Workplace Operations team in NYC. You will own all office and facilities management, planning, security, vendor management and budget oversight to ensure a productive work environment.

The ideal candidate has 3–5+ years in office management, experience with building systems, lease operations, and strong calendar and executive support skills. This is a full-time on-site role in Flatiron with comprehensive employee perks.

Qualifications

• Minimum of 3-5+ years of experience in related positions, preferably in a tech start-up environment.
• Able to work 5 days/week in our office in Flatiron, NYC.
• Experience supporting office management, security, and building compliance measures.
• Proficient knowledge of building systems.
• Ability to handle multiple projects and adapt to a high-growth environment.
• Familiarity with lease operations language.
• Proficiency in Google Suite and facility management software.

Responsibilities

• Oversee office operations, maintenance and office look and feel to ensure smooth workflow.
• Coordinate meeting rooms for employees and clients as needed.
• Conduct daily floor walkthroughs to keep office standards high.
• Assist with space planning, utilization and audits.
• Manage vendors, tenants, landlord relationships and agencies.
• Coordinate end-to-end logistics for NYC personnel.
• Oversee food and beverage delivery services.
• Lead office relocations, renovations and improvements.
• Serve as main contact for subtenants and landlord relations.
• Obtain competitive bids for services to ensure cost-effectiveness.
• Support office budgeting, monitor expenses and identify savings.
• Provide regular financial reports to management.
• Handle internal office communications.
• Plan travel arrangements with policy compliance and approvals.
• Provide high-level EA support to senior leadership: calendar management, travel planning, expense reporting, docs preparation.

Skills

Office management

Facilities management

Vendor management

Budget management

Executive support

Calendar management

Google Suite

Independent / collaborative work

Education

Bachelor's degree in Business/Facilities Management

Tools

Google Suite

Facility management systems

Job description

Riskified empowers businesses to unleash ecommerce growth by taking risk off the table. Many of the world’s biggest brands and publicly traded companies selling online rely on Riskified for guaranteed protection against chargebacks, to fight fraud and policy abuse at scale, and to improve customer retention. Developed and managed by the largest team of ecommerce risk analysts, data scientists and researchers, Riskified’s AI-powered fraud and risk intelligence platform analyzes the individual behind each interaction to provide real-time decisions and robust identity-based insights. Riskified is proud to work with incredible companies in virtually all industries including Acer, Gucci, Lorna Jane, GoPro, and many more.

We thrive in a collaborative work setting, alongside great people, to build and enhance products that matter. Abundant opportunities to create and contribute provide us with a sense of purpose that extends beyond ourselves, leaving a lasting impact. These sentiments capture why we choose Riskified every day.

About Us

Riskified empowers businesses to unleash ecommerce growth by taking risk off the table. Many of the world’s biggest brands and publicly traded companies selling online rely on Riskified for guaranteed protection against chargebacks, to fight fraud and policy abuse at scale, and to improve customer retention. Developed and managed by the largest team of ecommerce risk analysts, data scientists and researchers, Riskified’s AI-powered fraud and risk intelligence platform analyzes the individual behind each interaction to provide real-time decisions and robust identity-based insights. Riskified is proud to work with incredible companies in virtually all industries including Acer, Gucci, Lorna Jane, GoPro, and many more.

We thrive in a collaborative work setting, alongside great people, to build and enhance products that matter. Abundant opportunities to create and contribute provide us with a sense of purpose that extends beyond ourselves, leaving a lasting impact. These sentiments capture why we choose Riskified every day.

About the Role

We are looking for an Office and Facilities Manager to join our Global Workplace Operations team. We are committed to providing a positive and productive work environment for our employees. In this role, you will handle all office and facilities management, workplace planning and utilization, security, vendor management and budget oversight. The ideal candidate will have a strong background in office management and facilities management, ensuring the smooth operation of our office spaces and contributing to the overall success of our organization.

What You’ll Be Doing

• Oversee office operations, maintenance and office look and feel ensuring a smooth and efficient workflow
• Schedule meeting rooms for employees and clients as needed
• Conduct daily floor walkthroughs, ensuring office space is up to standards
• Assist with space planning and utilization, ensuring efficient use of office space and resources and performing space audits
• Experience managing vendors, tenants, landlord relationships, and agencies
• Coordinate with external vendors and service providers to ensure timely and effective delivery of facility-related services
• Coordinate end-to-end logistics, accommodation arrangements, and itinerary schedules for NYC personnel
• Own food and beverage delivery services
• Manage office relocations, renovations, and other improvements
• Main point of contact for subtenants, handling landlord relationships, and agencies
• Obtain competitive bids for services, ensuring cost-effectiveness
• Solve problems quickly and efficiently for general office inquiries
• Assist in the development and management of the office budget, monitoring expenses and identifying opportunities for cost savings
• Provide regular financial reports and updates to management
• Internal office communication
• Overseeing travel arrangements of individuals and groups, including flights, accommodation and ground transportation, checking for Travel Policy compliance, requesting budget approval when needed, and handling any other travel-related tasks
• Provide high-level Executive Assistant support to senior leadership, including complex calendar management, meeting coordination, travel planning, expense reporting, preparation of presentations and documents, handling confidential information, and serving as a trusted point of contact to ensure smooth day-to-day executive operations.

Qualifications

• Minimum of 3-5+ years of experience in related positions preferably in a tech start-up environment
• Able to work 5 days/week in our office in Flatiron
• You have a successful track record of supporting office management, security, and building compliance measures
• Proficient knowledge of building systems
• The ability to handle multiple projects and competing priorities and adapt to a fluid, high-growth environment
• Familiarity in lease operations language and execution
• Proficiency in relevant software, such as facility management systems and Google Suite
• Ability to work independently and collaboratively in a fast-paced environment

The base salary range for this position is $90,000 - $105,000. This range is applicable to candidates who will perform the job either wholly, or in part, within New York City. Actual salary will be based on qualifications, competencies, and location. If you feel this range is not attractive, we encourage you to let us know through the application process.

Base salary is just one part of the pay package at Riskified. All full-time regular employees receive a bonus target and are eligible to receive stock-based awards. Also, our value proposition goes way beyond compensation: our perks and benefits package, culture, community, and learning and development programs are just some of the elements we provide to bring value to our employees.

Life at Riskified

We are a fast-growing and dynamic tech company with 750+ team members globally. We value collaboration and innovative thinking. We’re looking for bright, driven, and passionate people to grow with us.

Some of our NYC Benefits & Perks:

• Fully-covered medical, dental, and vision insurance from your first day
• Equity for all employees, 401(k) + matching, commuter benefits
• Catered lunch, fully-stocked kitchen, team events, happy hours, birthday celebrations
• Yoga, pilates, soccer league, wellness classes
• Wide-ranging opportunities to volunteer and make an impact in local communities
• Commitment to your professional development with global onboarding, sales bootcamp, s kills-based courses, full access to Udemy, lunch & learns
• Awesome Riskified gifts and swag!

In the News

Reuters: General Atlantic-backed Riskified valued at $4.3 bln in NYSE debut

Fortune Magazine: Riskified named Best Workplaces in New York for 2022

The Muse: Q&A with Sales Enablement Manager Benedikt Parstorfer

Globes: Riskified is among Israel’s fastest growing companies

TechCrunch: Riskified Prevents Fraud on Your Favorite E-commerce Site

CTech: Riskified’s VP HR on Post-COVID Flexible Work Routines

Riskified is deeply committed to the principle of equal opportunity for all individuals. We do not discriminate based on race, color, religion, sex, sexual orientation, national origin, age, disability, veteran status, or any other status protected by law.