Office Manager & Executive Assistant

Golden Pet Brands; Burbank (CA); Presencial; USD 41.000 - 52.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Comprehensive healthcare coverage – 

Annual bonus

401(k) match up to 3.5%

6 paid sick and mental health days

Employee Stock Ownership Plan

Cell phone and internet reimbursements

Professional development opportunities

Charity sponsorships (over $9M donated

Quarterly KPI bonuses

Descripción de la vacante

Golden Pet Brands is seeking an Office Manager & Executive Assistant in Burbank, CA. The role supports the Chief Marketing Officer with calendar management, travel, meetings, and day-to-day office operations, while building scalable processes and leveraging AI tools.

You will own workflows, coordinate vendors, manage communications, and help establish the new office and studio. This is a proactive, ownership-driven position with growth potential in a dynamic environment.

Formación

• Exceptional organization, attention to detail, and follow-through.
• Comfortable operating in ambiguity and creating structure where none exists.
• Strong ownership mentality with a proactive, solutions-oriented approach.
• Highly anticipatory; able to think downstream and identify needs, dependencies, risks, and follow-up.
• Process-oriented with a continuous-improvement mindset; able to identify inefficient processes and improve them.
• Strong independent judgment and ability to determine when issues can be handled independently vs. escalated.
• High processing speed and ability to synthesize fragmented information into priorities, decisions, and actions.
• Ability to manage competing priorities and adapt quickly to changing needs.

Responsabilidades

• Manage the executive’s calendar, priorities, scheduling, travel, and logistics.
• Prepare for meetings and ensure decisions, commitments, and open items are tracked through completion.
• Coordinate internal and external communications, meetings, people, and projects on behalf of the executive.
• Manage day-to-day office and studio operations, ensuring the environment is organized and ready to support ongoing activities.
• Support the development and buildout of the new office and studio, including vendors, timelines, logistics, technology, and space needs.
• Select, coordinate, and manage vendors and external partners as needed.
• Oversee office supplies, equipment, technology, and recurring operational needs.
• Coordinate guest, meeting, and other office/studio logistics.
• Build and maintain workflows, checklists, documentation, and operating processes.
• Identify recurring operational friction and address underlying processes.
• Maintain systems for information, documents, contacts, decisions, and follow-up.
• Use AI, automation, and technology to simplify repetitive or rules-based work.
• Ensure decisions translate into action and that actions are completed.
• Identify what requires executive attention vs. what can be handled independently.

Conocimientos

Organization

Ownership

Ambition

Problem solving

Communication

Independent judgment

Descripción del empleo

Creating a world where pets live longer, healthier lives, from their very first meal.

Office Manager & Executive Assistant

Location: Onsite (Burbank, CA)

What you’ll be doing: The Executive Assistant will serve as the Chief Marketing Officer's right hand, increasing their effective capacity by organizing time, attention, commitments, information, and the working environment around the highest-value priorities. This role will provide traditional executive support across calendar management, scheduling, travel, meeting preparation, coordination, and follow-through, while also taking broad ownership of the day-to-day operation of a new office and studio. This is a highly proactive, ownership-oriented role responsible for creating structure where it does not yet exist, building repeatable processes, coordinating people and projects through changing information, and continuously reducing operational friction. The role will also leverage technology, AI, and automation to make work faster, more reliable, and less dependent on manual effort or individual memory. The scope of the role will evolve over time. The expectation is that the Executive Assistant will anticipate needs, exercise independent judgment, identify and resolve issues, and build systems that allow the executive and broader operation to function more effectively with less direct intervention.

Key Responsibilities

• -Manage the executive’s calendar, priorities, scheduling, travel, and logistics.
• - Prepare for meetings and ensure decisions, commitments, and open items are tracked through completion.
• - Coordinate internal and external communications, meetings, people, and projects on behalf of the executive.
• - Manage day-to-day office and studio operations, ensuring the environment is organized, functional, and ready to support ongoing business activities.
• - Support the development and buildout of the new office and studio, including vendors, timelines, logistics, technology, physical-space needs, and other operational requirements.
• - Select, coordinate, and manage vendors and external partners as needed.
• - Oversee office supplies, equipment, technology, and recurring operational needs.
• - Coordinate guest, meeting, and other office/studio logistics.
• - Build and maintain workflows, checklists, documentation, and operating processes where needed.
• - Identify recurring operational friction and address the underlying process rather than repeatedly solving the same issue.
• - Maintain systems for information, documents, contacts, decisions, and follow-up.
• - Use AI, automation, and other technology to simplify repetitive, information-heavy, or rules-based work.
• - Ensure decisions are translated into action and that actions are completed.
• - Identify what requires executive attention versus what can be handled independently, escalating appropriately when needed.
• - Take on additional responsibilities as the needs of the executive, office, and studio evolve.

Qualifications (Note: We strongly encourage you to apply even if you don’t tick ALL of these boxes.)

• - Exceptional organization, attention to detail, and follow-through.
• - Comfortable operating in ambiguity and creating structure where none exists.
• - Strong ownership mentality with a proactive, solutions-oriented approach.
• - Highly anticipatory; able to think downstream and identify needs, dependencies, risks, and follow-up before they become urgent.
• - Process-oriented with a continuous-improvement mindset; able to identify inefficient or overly manual processes and build better ways of working.
• - Strong independent judgment and ability to determine when issues can be handled independently versus escalated.
• - High processing speed and ability to synthesize fragmented information from multiple sources into clear priorities, decisions, and actions.
• - Ability to manage competing priorities and adapt quickly as needs and circumstances change.
• - Strong communication and coordination skills, with the ability to work effectively across people, teams, vendors, and external partners.
• - Comfortable providing and receiving direct feedback, challenging priorities when appropriate, and surfacing contradictions or issues.
• - Strong discretion and judgment when handling sensitive business and personal information.
• - Service-oriented, practical, and persistent, without being passive or overly dependent on direction.
• - Comfortable experimenting with modern technology, AI tools, automation, and custom workflows to improve efficiency and reliability.
• - Ambitious and curious, with an interest in learning how the broader business operates and taking on increasing responsibility over time.

Required Experience:2+ years of experience as an Executive Assistant or a related role

Golden Perks & Benefits:

• Comprehensive healthcare coverage – We cover100% of premiumsfor medical, dental, and vision plans for employee-only plans.
• Annual bonus
• We match up to3.5% of your 401k contributions, ensuring your retirement savings grow alongside your career.
• 6 paid sick and mental health days,an Employee Assistance Program, free weekly yoga and meditation classes, and additional mental health benefits, because we take a holistic approach to your well-being.
• Invest in your future with ourEmployee Stock Ownership Plan, where company contributions fund your retirement plan with company stock. Learn more.
• Reimbursements for a portion of personal cell phone and internet usagefor eligible employees.
• Professional developmentopportunitieswith mentorship, continuous learning programs, and performance-based pay increases, empowering you to progress and excel in your career.
• Through our charity sponsorships, you can make a positive impact on communities worldwide. We’ve donated over$9 millionto date.
• Potential for quarterly KPI bonuses.

The base salary range is $30hr-$37.50hr, plus bonus potential.

The posted salary range in this job posting reflects data based on California's cost of labor analysis. This salary range is subject to change per state; please click here to find the pay differential in your state of residence if the role is remote.

Salary is based on a wide range of factors that include relevant experience, knowledge, skills, other job-related qualifications, and geographical location.

We will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law.

At Golden Pet Brands, we handle all hiring through our internal Talent Acquisition team. Occasionally, we might use staffing or recruiting agencies to support our internal team in finding the right candidates. Agencies are not authorized to contact our hiring teams directly to present candidates. Our internal Talent Acquisition team is responsible for all candidate presentations to our hiring managers. Golden Pet Brands will need written approval and a signed agreement before submitting any candidate info for a specific job opening. Without this, we won’t pay any fees for placements. Thank you for your understanding.