Office Manager - Downtown & Central Park

Mountain View Pain Center; Denver (CO); On-site; USD 57,000 - 63,000; Full time

Job summary

A leading company in pain management is seeking an Office Manager for its Denver clinics. This role involves overseeing clinic operations, managing staff schedules, and ensuring excellent patient service. Ideal candidates will have a strong background in customer service, team management, and organizational skills. This is a full-time position with benefits including health and dental insurances and paid time off.

Benefits

401(k)

401(k) Matching

Dental Insurance

Health Insurance

Paid Time Off

Training & Development

Vision Insurance

Qualifications

• Customer service skills and ability to de-escalate issues.
• Experience managing a team.
• Proven organizational skills.

Responsibilities

• Manage time-off requests and approve timecards for hourly staff.
• Travel between two clinics to ensure smooth operations.
• Train Front Desk staff and conduct monthly staff meetings.

Skills

Customer Service

Team Management

Basic Computer Skills

Spanish Speaking

Education

High School Diploma

Associate Degree in Healthcare

BLS (Basic Life Support) Certification

Job description

Office Manager - Downtown & Central Park

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Office Manager - Downtown & Central Park

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Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Training & development
• Vision insurance
  
  
  

About the Company:

Mountain View Pain Center (MVPC) is a premier comprehensive and multidisciplinary pain group committed to relieving pain and restoring patient function and wellness. Our providers are leaders in their fields and our physicians are double-board certified in Pain Medicine. Our patients experience the unique benefits of a dynamic, physician-led, team approach in pain care that is unmatched. Our services include chiropractic care, massage therapy, acupuncture, physical therapy, interventional pain treatments, medication management and regenerative therapy.

Position Summary:

The Office Manager is responsible for managing and supporting all clinic employees by assisting and tracking time off requests, covering for staffing shortages, assisting with patient check-ins, auditing, reporting on a variety of areas, creating action plans for each department, customer service, clinic inventory management, cleaning and maintaining two organized clinics.

Essential Duties & Responsibilities:

• Travel between two clinics to ensure smooth operations
• Manage time off requests and approve timecards for hourly staff
• Training of Front Desk staff; work with MA Manager for MA training
• Proactively address team issues and provide coaching and additional support
• Ensure all staff members abide by company policies and procedures
• Host monthly staff meetings
• Adequately cover positions when short staffed
• Chiro MA
• Front Desk
• Pain MA
• Ability to create action plans for each department to address bottle necks and improve clinic efficiency and track progress with milestones
• Communication with departments, management, patients, and providers
• Cleaning, Organization, Ordering
• Customer Service
• Ability to report and audit on several facets of clinic operations:
• Appointment Count by provider
• No-Shows
• Appointment Cancellations
• New Patient On-boarding, Evaluations and Surveys
• Patient Scheduling
  
  

Minimum Experience & Qualifications:

• High School Diploma
• Associate degree in some healthcare field
• Proven customer service skills and ability to de-escalate
• Experience managing a team
• Basic computer skills
• Spanish speaking preferred
• Will be required to obtain a BLS (Basic Life Support) certification
  
  
  

Schedule:

• 8 hour shift
• Monday to Friday
• No weekends
  
  
  

Pay range: $57,500-$63,000 annually

Work Location: In person

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Administrative

• Industries

  Medical Practices

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