Office Manager Dental

Western Dental & Orthodontics; Dallas (TX); On-site; USD 50,000 - 75,000; Full time

Job summary

Join a leading dental service provider as an Office Manager. This role oversees practice operations, ensuring exceptional patient experiences while fostering a positive team environment. Ideal candidates will have strong leadership and customer service skills, preferably with experience in healthcare settings.

Qualifications

• 3-5 years of management experience in a healthcare or professional setting.
• Maintain OSHA, HIPAA, and Infection Control training.
• Strong planning and analytical skills.

Responsibilities

• Manage, train, and oversee office staff team members.
• Provide exceptional customer service with a focus on patient satisfaction.
• Lead local marketing initiatives to drive brand awareness.

Skills

Leadership

Customer Service

Communication

Organizational

Analytical

Interpersonal

Multitasking

Education

High school diploma or equivalent

Bachelor’s degree preferred

Tools

Information systems tools

Job description

Join to apply for the Office Manager Dental role at Western Dental & Orthodontics.

The Business Manager at Sonrava is responsible for running and perpetuating a productive, efficient, and engaged dental practice. At the core of your dedication is supporting the doctors, the Director of Operations (DO), and the office staff to develop the practice while developing a successful and positive team.

Responsibilities

Essential Functions:

• Support company standards while effectively building and nurturing a positive working relationship with the doctor(s).
• Provide exceptional customer service by making the patient the #1 priority!
• Manage, train, and oversee our office staff team members.
• Demonstrate strong organizational and leadership skills.
• Collaborate with experienced professionals in our corporate and operations management teams.
• Work with analytical and financial data, including budgets, financial plans, and reports.
• Utilize information systems tools and reports.
• Exercise good judgment and work well with team members, patients, and management.
• Communicate effectively in both written and verbal forms.
• Show enthusiasm for continuously improving the company’s business.
• Lead local marketing initiatives to drive brand awareness and new patient growth.
• Be energetic and eager to tackle new projects and ideas.
• Be comfortable in both leadership and team-player roles.

Qualifications

Education/Certification:

• Minimum high school diploma or equivalent; bachelor’s degree preferred.
• Maintain annual OSHA, HIPAA, and Infection Control training.

Skills and Abilities:

• 3-5 years of leadership/management experience in a professional environment with direct patient contact preferred.
• Excellent customer service and positive attitude.
• Professionalism and integrity, including good communication skills.
• Interpersonal and relationship-building skills, including conflict resolution.
• Strong organizational, planning, and analytical skills.
• Ability to make independent judgments.
• Capable of multitasking and remaining calm under pressure.
• Proficient with computers and quick to learn new programs.

Work Environment and Conditions

• Overtime as approved by DO.
• Travel for training and job functions as needed.
• Follow safety procedures and use personal protective equipment to minimize risks.
• Potential for prolonged sitting and standing.

Additional Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Administrative
• Industries: Wellness and Fitness Services, Medical Practices, Hospitals and Healthcare