Office Manager- Daytona Beach

Tanger Factory Outlet Centers, Inc.; Daytona Beach (FL); On-site; USD 40,000 - 80,000; Full time

Job summary

An established industry player in retail is seeking an Office Manager to support center functions and ensure smooth operations. This role involves managing administrative tasks, coordinating with vendors and tenants, and leading a team to enhance the customer experience. The ideal candidate will possess strong organizational and communication skills, thrive in a fast-paced environment, and demonstrate integrity and professionalism. Join a dynamic team dedicated to creating exceptional experiences for shoppers and retailers alike, while enjoying generous benefits and opportunities for growth.

Benefits

Generous Medical, Dental, and Vision Benefits

401(k) match

Paid PTO and Holidays

Tuition Reimbursement

Wellness Incentives

Team Member Discounts

Group Life and Disability Insurance

Voluntary Benefits

Qualifications

• 2-5 years of relevant experience with supervisory experience preferred.
• High school diploma or Associate’s degree in Administrative or related field required.

Responsibilities

• Develop and implement office policies and procedures for improvement.
• Provide administrative support, including calendar management and travel arrangements.
• Manage cash and credit card functions in accordance with company policies.

Skills

Microsoft Office Suite

Problem-Solving

Communication Skills

Organizational Skills

Interpersonal Skills

Education

High School Diploma

Associate's Degree

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

PowerPoint

Adobe Acrobat

Job description

We consider People first and believe true success can only be achieved when it is experienced by our shoppers, retailers, and team members alike. That’s not a tagline, those are our Core Company Values, written by our People, for our People.

With sites across North America, our diverse internal and external communities, stakeholders, and partners choose Tanger for the best value, experience, and opportunities. We care about delivering on the Tanger Difference of working at Tanger.

In our continued transformation from a real estate company to a customer experience company, we are seeking an Office Manager. This position will report directly to the General Manager and is based at our Daytona Beach, FL center and includes working with the management team, vendors, tenants, and shoppers.

About the Role:

As the Office Manager, you will support all center functions and procedures while executing multi-dimensional center office responsibilities, ensuring the smooth and efficient facilitation of property management overall toward best-in-class experiences for Retailers, Shoppers, Vendors, and Internal Employees.

You are a person of integrity, working professionally, maintaining confidentiality, and demonstrating exceptional skills in managing processes and people. Your ability to understand and anticipate your team’s needs contributes to your proactive problem-solving approach.

We look for enthusiastic individuals who thrive in a challenging, forward-thinking, and fast-paced team environment. Tanger Outlets offers a dynamic learning environment with opportunities to advance and learn alongside accomplished business leaders.

About Tanger Rewards:

• Generous Medical, Dental, and Vision Benefits
• 401(k) match
• Paid PTO and Holidays
• Team Member Paid Leave Programs
• Tuition Reimbursement
• Wellness Incentives
• Group Life and Disability Insurance
• Voluntary Benefits
• Team Member Discounts

How can you contribute to what we do?

• Develop and implement office policies and procedures, identifying opportunities for improvement and introducing new systems.
• Maintain an organized office environment, ensuring reports, presentations, and documentation are prepared and accessible for the management team.
• Provide administrative support, including calendar management, meeting coordination, travel arrangements, and task prioritization.
• Oversee office equipment functionality and liaise with IT support for technical issues.
• Create and maintain an onsite filing system compliant with data protection regulations.
• Handle incoming calls, emails, and mail professionally and efficiently.
• Manage cash and credit card functions in accordance with company policies.
• Coordinate tasks such as correspondence, scheduling, and data entry.
• Manage Tanger Ambassador staff, ensuring adherence to policies, providing leadership for improvement, and recognizing high performance.
• Handle recruiting, onboarding, and training of staff, including training for sampling campaigns, marketing activations, and events.
• Support the management of accounts payable/receivable, maintain accuracy in financial records, and oversee inventory procurement.
• Assist with budgeting, expense tracking, and financial reporting.
• Oversee leasing, operations, and marketing administrative tasks across databases.
• Conduct property inspections and report findings to Property Management.
• Act as a primary contact for vendors, contractors, retailers, and shoppers.
• Support leasing efforts by managing the suite photo database and showing vacant spaces.
• Research and vet vendors for compliant bidding processes.
• Manage vendor relations and communication on-site.
• Assist Marketing with activations, signage, promotions, and advertising documentation.
• Participate in meetings, marketing events, and community outreach, including occasional nights, holidays, and weekends.
• Coordinate interdepartmental communication and support cross-functional initiatives.
• Assist in managing external marketing platforms and maintain relationships with retail partners.
• Maintain current Emergency Notification Systems and Crisis Management files; take crisis management steps when necessary.
• Process incident reports and manage life safety reporting during crises.
• Serve as Manager on Duty as needed, leading crisis responses and urgent needs.
• Support special projects and provide backup for absent management staff.

About You:

• Proficient in Microsoft Outlook, Word, Excel, PowerPoint, Office 365, Nexus, MRI web, UKG, Adobe Acrobat, with ability to quickly learn Tanger systems.
• Understanding of basic accounting principles.
• Ability to work independently and collaboratively.
• Strong problem-solving skills, flexibility, and adaptability.
• Excellent verbal and written communication skills.
• Strong interpersonal skills and a passion for working with people.
• Exceptional organizational and time management skills to handle multiple projects.
• Attention to detail and accuracy.
• Ability to use independent judgment for task prioritization and execution.
• Interest in process improvement and efficiency.
• High school diploma or Associate’s degree in Administrative or related field required.
• 2-5 years of relevant experience, with supervisory experience preferred; an undergraduate degree or experience in real estate or retail is a plus.
• Management and leadership experience, including mentoring and motivating others.
• Flexible schedule, including holidays; local travel may be required.

Experience the difference and be a part of our extraordinary team!

Tanger Inc. (NYSE: SKT) is a leading owner and operator of outlet and open-air retail shopping destinations, with over 44 years of expertise in the retail and outlet shopping industries. Tanger’s portfolio includes 37 outlet centers, one managed center, and three lifestyle centers across 21 U.S. states and Canada. A publicly traded REIT since 1993, Tanger continues to innovate the retail experience with over 3,000 stores operated by more than 700 brands. For more information, visit tanger.com or call 1-800-4TANGER.

We prioritize community, seek others’ success, act with fairness and integrity, and make things happen. We are committed to fostering an inclusive culture that values diverse perspectives and experiences. Tanger is an Equal Opportunity Employer. All employment decisions are based on qualifications, merit, and business need.

Accessibility Note: If you require accommodations to apply, please email [e-mail].

E-Verify is a registered trademark of the U.S. Department of Homeland Security. Tanger Management, LLC participates in E-Verify.

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